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The tip of an iceberg? A cross-sectional study of the general public's experiences of reporting healthcare complaints in Stockholm, Sweden

OBJECTIVES: To investigate the hypothesis that complaints of adverse events related to encounters with healthcare personnel are underreported and to identify barriers to filing such complaints. DESIGN: A cross-sectional study, where a questionnaire was sent to the respondents asking whether or not t...

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Detalles Bibliográficos
Autores principales:	Wessel, Maja, Lynøe, Niels, Juth, Niklas, Helgesson, Gert
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BMJ Group 2012
Materias:	Patient-Centred Medicine
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3269049/ https://www.ncbi.nlm.nih.gov/pubmed/22282539 http://dx.doi.org/10.1136/bmjopen-2011-000489

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