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Users’ satisfaction with the primary health care information system in Croatia: a cross-sectional study

AIM: To evaluate the primary health care information system from the general practitioner's (GP) point of view. METHODS: Sixty-seven Croatian GPs were distributed a questionnaire about characteristics of the GP’s office, overall impression of the application, handling of daily routine informati...

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Detalles Bibliográficos
Autores principales: Andrijašević, Lidija, Angebrandt, Petra, Kern, Josipa
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Croatian Medical Schools 2012
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3284175/
https://www.ncbi.nlm.nih.gov/pubmed/22351580
http://dx.doi.org/10.3325/cmj.2012.53.60
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author Andrijašević, Lidija
Angebrandt, Petra
Kern, Josipa
author_facet Andrijašević, Lidija
Angebrandt, Petra
Kern, Josipa
author_sort Andrijašević, Lidija
collection PubMed
description AIM: To evaluate the primary health care information system from the general practitioner's (GP) point of view. METHODS: Sixty-seven Croatian GPs were distributed a questionnaire about characteristics of the GP’s office, overall impression of the application, handling of daily routine information, more sophisticated information needs, and data security, and rated their satisfaction with each component from 1 to 5. We also compared two most frequently used applications – application with distantly installed software (DIS) and that with locally installed software (LIS, personal computer-based application). RESULTS: GPs were most satisfied with the daily procedures and the reminder component of the health information system (rating 4.1). The overall impression ranked second (3.5) and flexibility of applications followed closely (3.4). The most questionable aspect of applications was data security (3.0). LIS system received better overall rate than DIS (4.2 vs 3.2). CONCLUSION: Applications received better ratings for daily routine use than for overall impression and ability to get specific information according the GPs’ needs. Poor ratings on the capability of the application, complaints about unreliable links, and doubts about data security point to a need for more user-friendly interfaces, more information on the capability of the application, and a valid certificate of assessment for every application.
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spelling pubmed-32841752012-02-22 Users’ satisfaction with the primary health care information system in Croatia: a cross-sectional study Andrijašević, Lidija Angebrandt, Petra Kern, Josipa Croat Med J Public Health AIM: To evaluate the primary health care information system from the general practitioner's (GP) point of view. METHODS: Sixty-seven Croatian GPs were distributed a questionnaire about characteristics of the GP’s office, overall impression of the application, handling of daily routine information, more sophisticated information needs, and data security, and rated their satisfaction with each component from 1 to 5. We also compared two most frequently used applications – application with distantly installed software (DIS) and that with locally installed software (LIS, personal computer-based application). RESULTS: GPs were most satisfied with the daily procedures and the reminder component of the health information system (rating 4.1). The overall impression ranked second (3.5) and flexibility of applications followed closely (3.4). The most questionable aspect of applications was data security (3.0). LIS system received better overall rate than DIS (4.2 vs 3.2). CONCLUSION: Applications received better ratings for daily routine use than for overall impression and ability to get specific information according the GPs’ needs. Poor ratings on the capability of the application, complaints about unreliable links, and doubts about data security point to a need for more user-friendly interfaces, more information on the capability of the application, and a valid certificate of assessment for every application. Croatian Medical Schools 2012-02 /pmc/articles/PMC3284175/ /pubmed/22351580 http://dx.doi.org/10.3325/cmj.2012.53.60 Text en Copyright © 2012 by the Croatian Medical Journal. All rights reserved. http://creativecommons.org/licenses/by/2.5/ This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.
spellingShingle Public Health
Andrijašević, Lidija
Angebrandt, Petra
Kern, Josipa
Users’ satisfaction with the primary health care information system in Croatia: a cross-sectional study
title Users’ satisfaction with the primary health care information system in Croatia: a cross-sectional study
title_full Users’ satisfaction with the primary health care information system in Croatia: a cross-sectional study
title_fullStr Users’ satisfaction with the primary health care information system in Croatia: a cross-sectional study
title_full_unstemmed Users’ satisfaction with the primary health care information system in Croatia: a cross-sectional study
title_short Users’ satisfaction with the primary health care information system in Croatia: a cross-sectional study
title_sort users’ satisfaction with the primary health care information system in croatia: a cross-sectional study
topic Public Health
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3284175/
https://www.ncbi.nlm.nih.gov/pubmed/22351580
http://dx.doi.org/10.3325/cmj.2012.53.60
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