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Service quality of private hospitals: The Iranian Patients' perspective
BACKGROUND: Highly competitive market in the private hospital industry has caused increasing pressure on them to provide services with higher quality. The aim of this study was to determine the different dimensions of the service quality in the private hospitals of Iran and evaluating the service qu...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
BioMed Central
2012
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3306759/ https://www.ncbi.nlm.nih.gov/pubmed/22299830 http://dx.doi.org/10.1186/1472-6963-12-31 |