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Dutch healthcare reform: did it result in better patient experiences in hospitals? a comparison of the consumer quality index over time
BACKGROUND: In 2006, the Dutch hospital market was reformed to create a more efficient delivery system through managed competition. To allow competition on quality, patient experiences were measured using the Consumer Quality index (CQI). We study whether public reporting and competition had an effe...
Autores principales: | Ikkersheim, David E, Koolman, Xander |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2012
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3326705/ https://www.ncbi.nlm.nih.gov/pubmed/22443174 http://dx.doi.org/10.1186/1472-6963-12-76 |
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