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Which experiences of health care delivery matter to service users and why? A critical interpretive synthesis and conceptual map
OBJECTIVE: Patients' experiences are often treated as health care quality indicators. Our aim was to identify the range of experiences of health care delivery that matter to patients and to produce a conceptual map to facilitate consideration of why they matter. METHODS: Broad-based review and...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Royal Society of Medicine Press
2012
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3336938/ https://www.ncbi.nlm.nih.gov/pubmed/21967821 http://dx.doi.org/10.1258/jhsrp.2011.011029 |