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Patient satisfaction in pediatric outpatient settings from the parents’ perspective - The Child ZAP: A psychometrically validated standardized questionnaire

BACKGROUND: Patient surveys constitute a valuable source of information in patient-focused health care. The objective of this study was to develop and validate a standardized, patient centered, quantitative instrument to assess parent satisfaction in ambulatory pediatric care to be used in quality m...

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Detalles Bibliográficos
Autores principales:	Bitzer, Eva Maria, Volkmer, Stephanie, Petrucci, Marco, Weissenrieder, Nikolaus, Dierks, Marie-Luise
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BioMed Central 2012
Materias:	Research Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3479005/ https://www.ncbi.nlm.nih.gov/pubmed/23031482 http://dx.doi.org/10.1186/1472-6963-12-347

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