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Risser patient satisfaction scale: a validation study in Greek cancer patients

BACKGROUND: The current healthcare climate is characterized by a constant battle for the provision of quality care with limited resources and with patient satisfaction receiving increased attention, there is a need for reliable and valid assessment measures. This study describes the adaptation, test...

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Autores principales: Charalambous, Andreas, Adamakidou, Theodoula
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2012
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3531274/
https://www.ncbi.nlm.nih.gov/pubmed/23190625
http://dx.doi.org/10.1186/1472-6955-11-27
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author Charalambous, Andreas
Adamakidou, Theodoula
author_facet Charalambous, Andreas
Adamakidou, Theodoula
author_sort Charalambous, Andreas
collection PubMed
description BACKGROUND: The current healthcare climate is characterized by a constant battle for the provision of quality care with limited resources and with patient satisfaction receiving increased attention, there is a need for reliable and valid assessment measures. This study describes the adaptation, testing and validation of the Risser Patient satisfaction Scale in an oncology care setting in Greece. The rationale for this study lies in the scarcity of such measures in the Greek language. METHODS: This is a test retest validation study in Greece. Data were collected from 298 hospitalized cancer patients. The validation methodology included the assessment of the item internal consistency, using the Cronbach alpha coefficient. The test-retest reliability was tested by the Kappa correlation coefficient. RESULTS: The scale demonstrated very good psychometric properties. The internal consistency of the instrument was good, Cronbach’s alpha was found to be 0.78 (p<0.001) and Kappa coefficient for reproducibility was found to be K=0.89 (95% CI: 0.83-0.91 p<0.0001). CONCLUSION: The findings demonstrated strong agreement of the scale, suggesting that the Greek version offers substantial reliability. This study provides a valid and reliable tool to assess patient satisfaction in oncology settings. Means to monitor patient satisfaction, a key aspect of the policy agenda for quality care remain important for nurse leaders to develop better care in oncology settings.
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spelling pubmed-35312742013-01-03 Risser patient satisfaction scale: a validation study in Greek cancer patients Charalambous, Andreas Adamakidou, Theodoula BMC Nurs Research Article BACKGROUND: The current healthcare climate is characterized by a constant battle for the provision of quality care with limited resources and with patient satisfaction receiving increased attention, there is a need for reliable and valid assessment measures. This study describes the adaptation, testing and validation of the Risser Patient satisfaction Scale in an oncology care setting in Greece. The rationale for this study lies in the scarcity of such measures in the Greek language. METHODS: This is a test retest validation study in Greece. Data were collected from 298 hospitalized cancer patients. The validation methodology included the assessment of the item internal consistency, using the Cronbach alpha coefficient. The test-retest reliability was tested by the Kappa correlation coefficient. RESULTS: The scale demonstrated very good psychometric properties. The internal consistency of the instrument was good, Cronbach’s alpha was found to be 0.78 (p<0.001) and Kappa coefficient for reproducibility was found to be K=0.89 (95% CI: 0.83-0.91 p<0.0001). CONCLUSION: The findings demonstrated strong agreement of the scale, suggesting that the Greek version offers substantial reliability. This study provides a valid and reliable tool to assess patient satisfaction in oncology settings. Means to monitor patient satisfaction, a key aspect of the policy agenda for quality care remain important for nurse leaders to develop better care in oncology settings. BioMed Central 2012-11-29 /pmc/articles/PMC3531274/ /pubmed/23190625 http://dx.doi.org/10.1186/1472-6955-11-27 Text en Copyright ©2012 Charalambous and Adamakidou; licensee BioMed Central Ltd. http://creativecommons.org/licenses/by/2.0 This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
spellingShingle Research Article
Charalambous, Andreas
Adamakidou, Theodoula
Risser patient satisfaction scale: a validation study in Greek cancer patients
title Risser patient satisfaction scale: a validation study in Greek cancer patients
title_full Risser patient satisfaction scale: a validation study in Greek cancer patients
title_fullStr Risser patient satisfaction scale: a validation study in Greek cancer patients
title_full_unstemmed Risser patient satisfaction scale: a validation study in Greek cancer patients
title_short Risser patient satisfaction scale: a validation study in Greek cancer patients
title_sort risser patient satisfaction scale: a validation study in greek cancer patients
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3531274/
https://www.ncbi.nlm.nih.gov/pubmed/23190625
http://dx.doi.org/10.1186/1472-6955-11-27
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