The effectiveness and cost-effectiveness of telephone triage of patients requesting same day consultations in general practice: study protocol for a cluster randomised controlled trial comparing nurse-led and GP-led management systems (ESTEEM)

BACKGROUND: Recent years have seen an increase in primary care workload, especially following the introduction of a new General Medical Services contract in 2004. Telephone triage and telephone consultation with patients seeking health care represent initiatives aimed at improving access to care. So...

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Detalles Bibliográficos
Autores principales: Campbell, John L, Britten, Nicky, Green, Colin, Holt, Tim A, Lattimer, Valerie, Richards, Suzanne H, Richards, David A, Salisbury, Chris, Taylor, Rod S, Fletcher, Emily
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2013
Materias:
Study Protocol
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3574027/
https://www.ncbi.nlm.nih.gov/pubmed/23286331
http://dx.doi.org/10.1186/1745-6215-14-4

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