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Impacts of outsourcing in educational hospitals in Iran: A study on Isfahan University of Medical Sciences-2010
PURPOSE: Outsourcing in healthcare is a cost-effective strategy that can lead to increase services quality. The aim of this study was to determine the types of services that have been outsourced in educational hospitals in Isfahan and to investigate managers’ view about the impact of Outsourcing. DE...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Medknow Publications & Media Pvt Ltd
2012
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3577378/ https://www.ncbi.nlm.nih.gov/pubmed/23555128 http://dx.doi.org/10.4103/2277-9531.99959 |
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author | Karimi, Saeed Agharahimi, Zahra Yaghoubi, Maryam |
author_facet | Karimi, Saeed Agharahimi, Zahra Yaghoubi, Maryam |
author_sort | Karimi, Saeed |
collection | PubMed |
description | PURPOSE: Outsourcing in healthcare is a cost-effective strategy that can lead to increase services quality. The aim of this study was to determine the types of services that have been outsourced in educational hospitals in Isfahan and to investigate managers’ view about the impact of Outsourcing. DESIGN/METHODOLOGY/APPROACH: A descriptive-survey study carried out in 2010. Our samples consisted of 100 educational hospital and treatment deputy senior managers of Isfahan University of Medical Sciences and 53 usable questionnaires were received. Survey instrument main points were the extent to which educational hospital outsource services and the impact of Outsourcing. Reliability and validity of the questionnaire have been verified. Data are analyzed with SPSS(18) software. FINDINGS: The results for medical-diagnostics services showed physiotherapy, radiology, and ultrasound that have the highest rate (33%) of being outsourced. Between logistic and administrative activities, housekeeping, and facility engineering maintenance services are the highest rate of outsourced (100%) and green space, CSR, laundry, and medical records are the lowest rate of outsourced (16%). In managers’ view, in relation to advantages of outsourcing, pay more attention to internal and external customers in private sector (57.2%) was the highest. In relation to disadvantages of outsourcing, costs increase for the patients (45.6%) was the highest. In relation to barriers of outsourcing, forgetting the goal of outsourcing (efficiency) (60.6%) was the highest. CONCLUSION: Finally, managers’ views about outsourcing in health services organizations were rather acceptable, but in their views, there are barriers in implementation of outsourcing and they are focused on removing the barriers before outsourcing. Fundamental infrastructure developments as making competing market, promoting of cultures, education, modifying the management attitude and approach, and establishing incentive policies are emphasized for successful implementation of outsourcing. |
format | Online Article Text |
id | pubmed-3577378 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2012 |
publisher | Medknow Publications & Media Pvt Ltd |
record_format | MEDLINE/PubMed |
spelling | pubmed-35773782013-04-01 Impacts of outsourcing in educational hospitals in Iran: A study on Isfahan University of Medical Sciences-2010 Karimi, Saeed Agharahimi, Zahra Yaghoubi, Maryam J Educ Health Promot Original Article PURPOSE: Outsourcing in healthcare is a cost-effective strategy that can lead to increase services quality. The aim of this study was to determine the types of services that have been outsourced in educational hospitals in Isfahan and to investigate managers’ view about the impact of Outsourcing. DESIGN/METHODOLOGY/APPROACH: A descriptive-survey study carried out in 2010. Our samples consisted of 100 educational hospital and treatment deputy senior managers of Isfahan University of Medical Sciences and 53 usable questionnaires were received. Survey instrument main points were the extent to which educational hospital outsource services and the impact of Outsourcing. Reliability and validity of the questionnaire have been verified. Data are analyzed with SPSS(18) software. FINDINGS: The results for medical-diagnostics services showed physiotherapy, radiology, and ultrasound that have the highest rate (33%) of being outsourced. Between logistic and administrative activities, housekeeping, and facility engineering maintenance services are the highest rate of outsourced (100%) and green space, CSR, laundry, and medical records are the lowest rate of outsourced (16%). In managers’ view, in relation to advantages of outsourcing, pay more attention to internal and external customers in private sector (57.2%) was the highest. In relation to disadvantages of outsourcing, costs increase for the patients (45.6%) was the highest. In relation to barriers of outsourcing, forgetting the goal of outsourcing (efficiency) (60.6%) was the highest. CONCLUSION: Finally, managers’ views about outsourcing in health services organizations were rather acceptable, but in their views, there are barriers in implementation of outsourcing and they are focused on removing the barriers before outsourcing. Fundamental infrastructure developments as making competing market, promoting of cultures, education, modifying the management attitude and approach, and establishing incentive policies are emphasized for successful implementation of outsourcing. Medknow Publications & Media Pvt Ltd 2012-08-22 /pmc/articles/PMC3577378/ /pubmed/23555128 http://dx.doi.org/10.4103/2277-9531.99959 Text en Copyright: © 2012 Karimi S. http://creativecommons.org/licenses/by-nc-sa/3.0 This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. |
spellingShingle | Original Article Karimi, Saeed Agharahimi, Zahra Yaghoubi, Maryam Impacts of outsourcing in educational hospitals in Iran: A study on Isfahan University of Medical Sciences-2010 |
title | Impacts of outsourcing in educational hospitals in Iran: A study on Isfahan University of Medical Sciences-2010 |
title_full | Impacts of outsourcing in educational hospitals in Iran: A study on Isfahan University of Medical Sciences-2010 |
title_fullStr | Impacts of outsourcing in educational hospitals in Iran: A study on Isfahan University of Medical Sciences-2010 |
title_full_unstemmed | Impacts of outsourcing in educational hospitals in Iran: A study on Isfahan University of Medical Sciences-2010 |
title_short | Impacts of outsourcing in educational hospitals in Iran: A study on Isfahan University of Medical Sciences-2010 |
title_sort | impacts of outsourcing in educational hospitals in iran: a study on isfahan university of medical sciences-2010 |
topic | Original Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3577378/ https://www.ncbi.nlm.nih.gov/pubmed/23555128 http://dx.doi.org/10.4103/2277-9531.99959 |
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