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Health service quality scale: Brazilian Portuguese translation, reliability and validity

BACKGROUND: The Health Service Quality Scale is a multidimensional hierarchical scale that is based on interdisciplinary approach. This instrument was specifically created for measuring health service quality based on marketing and health care concepts. The aim of this study was to translate and cul...

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Detalles Bibliográficos
Autores principales: Rocha, Luiz Roberto Martins, Veiga, Daniela Francescato, e Oliveira, Paulo Rocha, Song, Elaine Horibe, Ferreira, Lydia Masako
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2013
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3579716/
https://www.ncbi.nlm.nih.gov/pubmed/23327598
http://dx.doi.org/10.1186/1472-6963-13-24