Cargando…

Improving Hospital Care and Collaborative Communications for the 21st Century: Key Recommendations for General Internal Medicine

BACKGROUND: Communication and collaboration failures can have negative impacts on the efficiency of both individual clinicians and health care system delivery as well as on the quality of patient care. Recognizing the problems associated with clinical and collaboration communication, health care pro...

Descripción completa

Detalles Bibliográficos
Autores principales: Wu, Robert C, Lo, Vivian, Rossos, Peter, Kuziemsky, Craig, O’Leary, Kevin J, Cafazzo, Joseph A, Reeves, Scott, Wong, Brian M, Morra, Dante
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications Inc. 2012
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3626135/
https://www.ncbi.nlm.nih.gov/pubmed/23612055
http://dx.doi.org/10.2196/ijmr.2022
_version_ 1782266150482083840
author Wu, Robert C
Lo, Vivian
Rossos, Peter
Kuziemsky, Craig
O’Leary, Kevin J
Cafazzo, Joseph A
Reeves, Scott
Wong, Brian M
Morra, Dante
author_facet Wu, Robert C
Lo, Vivian
Rossos, Peter
Kuziemsky, Craig
O’Leary, Kevin J
Cafazzo, Joseph A
Reeves, Scott
Wong, Brian M
Morra, Dante
author_sort Wu, Robert C
collection PubMed
description BACKGROUND: Communication and collaboration failures can have negative impacts on the efficiency of both individual clinicians and health care system delivery as well as on the quality of patient care. Recognizing the problems associated with clinical and collaboration communication, health care professionals and organizations alike have begun to look at alternative communication technologies to address some of these inefficiencies and to improve interprofessional collaboration. OBJECTIVE: To develop recommendations that assist health care organizations in improving communication and collaboration in order to develop effective methods for evaluation. METHODS: An interprofessional meeting was held in a large urban city in Canada with 19 nationally and internationally renowned experts to discuss suitable recommendations for an ideal communication and collaboration system as well as a research framework for general internal medicine (GIM) environments. RESULTS: In designing an ideal GIM communication and collaboration system, attendees believed that the new system should possess attributes that aim to: a) improve workflow through prioritization of information and detection of individuals’ contextual situations; b) promote stronger interprofessional relationships with adequate exchange of information; c) enhance patient-centered care by allowing greater patient autonomy over their health care information; d) enable interoperability and scalability between and within institutions; and e) function across different platforms. In terms of evaluating the effects of technology in GIM settings, participants championed the use of rigorous scientific methods that span multiple perspectives and disciplines. Specifically, participants recommended that consistent measures and definitions need to be established so that these impacts can be examined across individual, group, and organizational levels. CONCLUSIONS: Discussions from our meeting demonstrated the complexities of technological implementations in GIM settings. Recommendations on the design principles and research paradigms for an improved communication system are described.
format Online
Article
Text
id pubmed-3626135
institution National Center for Biotechnology Information
language English
publishDate 2012
publisher JMIR Publications Inc.
record_format MEDLINE/PubMed
spelling pubmed-36261352013-04-22 Improving Hospital Care and Collaborative Communications for the 21st Century: Key Recommendations for General Internal Medicine Wu, Robert C Lo, Vivian Rossos, Peter Kuziemsky, Craig O’Leary, Kevin J Cafazzo, Joseph A Reeves, Scott Wong, Brian M Morra, Dante Interact J Med Res Original Paper BACKGROUND: Communication and collaboration failures can have negative impacts on the efficiency of both individual clinicians and health care system delivery as well as on the quality of patient care. Recognizing the problems associated with clinical and collaboration communication, health care professionals and organizations alike have begun to look at alternative communication technologies to address some of these inefficiencies and to improve interprofessional collaboration. OBJECTIVE: To develop recommendations that assist health care organizations in improving communication and collaboration in order to develop effective methods for evaluation. METHODS: An interprofessional meeting was held in a large urban city in Canada with 19 nationally and internationally renowned experts to discuss suitable recommendations for an ideal communication and collaboration system as well as a research framework for general internal medicine (GIM) environments. RESULTS: In designing an ideal GIM communication and collaboration system, attendees believed that the new system should possess attributes that aim to: a) improve workflow through prioritization of information and detection of individuals’ contextual situations; b) promote stronger interprofessional relationships with adequate exchange of information; c) enhance patient-centered care by allowing greater patient autonomy over their health care information; d) enable interoperability and scalability between and within institutions; and e) function across different platforms. In terms of evaluating the effects of technology in GIM settings, participants championed the use of rigorous scientific methods that span multiple perspectives and disciplines. Specifically, participants recommended that consistent measures and definitions need to be established so that these impacts can be examined across individual, group, and organizational levels. CONCLUSIONS: Discussions from our meeting demonstrated the complexities of technological implementations in GIM settings. Recommendations on the design principles and research paradigms for an improved communication system are described. JMIR Publications Inc. 2012-09-24 /pmc/articles/PMC3626135/ /pubmed/23612055 http://dx.doi.org/10.2196/ijmr.2022 Text en ©Robert C Wu, Vivian Lo, Peter Rossos, Craig Kuziemsky, Kevin J. O’Leary, Joseph A Cafazzo, Scott Reeves, Brian M Wong, Dante Morra. Originally published in the Interactive Journal of Medical Research (http://www.i-jmr.org/), 24.09.2012. http://creativecommons.org/licenses/by/2.0/ This is an open-access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in the Interactive Journal of Medical Research, is properly cited. The complete bibliographic information, a link to the original publication on http://www.i-jmr.org/, as well as this copyright and license information must be included.
spellingShingle Original Paper
Wu, Robert C
Lo, Vivian
Rossos, Peter
Kuziemsky, Craig
O’Leary, Kevin J
Cafazzo, Joseph A
Reeves, Scott
Wong, Brian M
Morra, Dante
Improving Hospital Care and Collaborative Communications for the 21st Century: Key Recommendations for General Internal Medicine
title Improving Hospital Care and Collaborative Communications for the 21st Century: Key Recommendations for General Internal Medicine
title_full Improving Hospital Care and Collaborative Communications for the 21st Century: Key Recommendations for General Internal Medicine
title_fullStr Improving Hospital Care and Collaborative Communications for the 21st Century: Key Recommendations for General Internal Medicine
title_full_unstemmed Improving Hospital Care and Collaborative Communications for the 21st Century: Key Recommendations for General Internal Medicine
title_short Improving Hospital Care and Collaborative Communications for the 21st Century: Key Recommendations for General Internal Medicine
title_sort improving hospital care and collaborative communications for the 21st century: key recommendations for general internal medicine
topic Original Paper
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3626135/
https://www.ncbi.nlm.nih.gov/pubmed/23612055
http://dx.doi.org/10.2196/ijmr.2022
work_keys_str_mv AT wurobertc improvinghospitalcareandcollaborativecommunicationsforthe21stcenturykeyrecommendationsforgeneralinternalmedicine
AT lovivian improvinghospitalcareandcollaborativecommunicationsforthe21stcenturykeyrecommendationsforgeneralinternalmedicine
AT rossospeter improvinghospitalcareandcollaborativecommunicationsforthe21stcenturykeyrecommendationsforgeneralinternalmedicine
AT kuziemskycraig improvinghospitalcareandcollaborativecommunicationsforthe21stcenturykeyrecommendationsforgeneralinternalmedicine
AT olearykevinj improvinghospitalcareandcollaborativecommunicationsforthe21stcenturykeyrecommendationsforgeneralinternalmedicine
AT cafazzojosepha improvinghospitalcareandcollaborativecommunicationsforthe21stcenturykeyrecommendationsforgeneralinternalmedicine
AT reevesscott improvinghospitalcareandcollaborativecommunicationsforthe21stcenturykeyrecommendationsforgeneralinternalmedicine
AT wongbrianm improvinghospitalcareandcollaborativecommunicationsforthe21stcenturykeyrecommendationsforgeneralinternalmedicine
AT morradante improvinghospitalcareandcollaborativecommunicationsforthe21stcenturykeyrecommendationsforgeneralinternalmedicine