Cargando…
Assessing patient safety culture in hospitals across countries
OBJECTIVE: It is believed that in order to reduce the number of adverse events, hospitals have to stimulate a more open culture and reflective attitude towards errors and patient safety. The objective is to examine similarities and differences in hospital patient safety culture in three countries: t...
Autores principales: | , , , |
---|---|
Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Oxford University Press
2013
|
Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3671738/ https://www.ncbi.nlm.nih.gov/pubmed/23571748 http://dx.doi.org/10.1093/intqhc/mzt024 |
_version_ | 1782272031817990144 |
---|---|
author | Wagner, C. Smits, M. Sorra, J. Huang, C.C. |
author_facet | Wagner, C. Smits, M. Sorra, J. Huang, C.C. |
author_sort | Wagner, C. |
collection | PubMed |
description | OBJECTIVE: It is believed that in order to reduce the number of adverse events, hospitals have to stimulate a more open culture and reflective attitude towards errors and patient safety. The objective is to examine similarities and differences in hospital patient safety culture in three countries: the Netherlands, the USA and Taiwan. DESIGN: This is a cross-sectional survey study across three countries. A questionnaire, the Hospital Survey on Patient Safety Culture (Hospital SOPS), was disseminated nationwide in the Netherlands, the USA and Taiwan. SETTING: The study was conducted in 45 hospitals in the Netherlands, 622 in the USA and 74 in Taiwan. PARTICIPANTS: A total of 3779 professionals from the participating hospitals in the Netherlands, 196 462 from the USA and 10 146 from Taiwan participated in the study. MAIN OUTCOME MEASURES: The main outcome measures of the study were 12 dimensions of patient safety culture, e.g. Teamwork, Organizational learning, Communication openness. RESULTS: Most hospitals in all three countries have high scores on teamwork within units. The area with a high potential for improvement in all three countries is Handoffs and transitions. Differences between countries exist on the following dimensions: Non-punitive response to error, Feedback and communication about error, Communication openness, Management support for patient safety and Organizational learning—continuous improvement. On the whole, US respondents were more positive about the safety culture in their hospitals than Dutch and Taiwanese respondents. Nevertheless, there are even larger differences between hospitals within a country. CONCLUSIONS: Comparison of patient safety culture data has shown similarities and differences within and between countries. All three countries can improve areas of their patient safety culture. Countries can identify and share best practices and learn from each other. |
format | Online Article Text |
id | pubmed-3671738 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2013 |
publisher | Oxford University Press |
record_format | MEDLINE/PubMed |
spelling | pubmed-36717382013-06-04 Assessing patient safety culture in hospitals across countries Wagner, C. Smits, M. Sorra, J. Huang, C.C. Int J Qual Health Care Papers OBJECTIVE: It is believed that in order to reduce the number of adverse events, hospitals have to stimulate a more open culture and reflective attitude towards errors and patient safety. The objective is to examine similarities and differences in hospital patient safety culture in three countries: the Netherlands, the USA and Taiwan. DESIGN: This is a cross-sectional survey study across three countries. A questionnaire, the Hospital Survey on Patient Safety Culture (Hospital SOPS), was disseminated nationwide in the Netherlands, the USA and Taiwan. SETTING: The study was conducted in 45 hospitals in the Netherlands, 622 in the USA and 74 in Taiwan. PARTICIPANTS: A total of 3779 professionals from the participating hospitals in the Netherlands, 196 462 from the USA and 10 146 from Taiwan participated in the study. MAIN OUTCOME MEASURES: The main outcome measures of the study were 12 dimensions of patient safety culture, e.g. Teamwork, Organizational learning, Communication openness. RESULTS: Most hospitals in all three countries have high scores on teamwork within units. The area with a high potential for improvement in all three countries is Handoffs and transitions. Differences between countries exist on the following dimensions: Non-punitive response to error, Feedback and communication about error, Communication openness, Management support for patient safety and Organizational learning—continuous improvement. On the whole, US respondents were more positive about the safety culture in their hospitals than Dutch and Taiwanese respondents. Nevertheless, there are even larger differences between hospitals within a country. CONCLUSIONS: Comparison of patient safety culture data has shown similarities and differences within and between countries. All three countries can improve areas of their patient safety culture. Countries can identify and share best practices and learn from each other. Oxford University Press 2013-07 2013-04-09 /pmc/articles/PMC3671738/ /pubmed/23571748 http://dx.doi.org/10.1093/intqhc/mzt024 Text en The Author 2013. Published by Oxford University Press. http://creativecommons.org/licenses/by-nc/3.0/ This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited. For commercial re-use, please contact journals.permissions@oup.com |
spellingShingle | Papers Wagner, C. Smits, M. Sorra, J. Huang, C.C. Assessing patient safety culture in hospitals across countries |
title | Assessing patient safety culture in hospitals across countries |
title_full | Assessing patient safety culture in hospitals across countries |
title_fullStr | Assessing patient safety culture in hospitals across countries |
title_full_unstemmed | Assessing patient safety culture in hospitals across countries |
title_short | Assessing patient safety culture in hospitals across countries |
title_sort | assessing patient safety culture in hospitals across countries |
topic | Papers |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3671738/ https://www.ncbi.nlm.nih.gov/pubmed/23571748 http://dx.doi.org/10.1093/intqhc/mzt024 |
work_keys_str_mv | AT wagnerc assessingpatientsafetycultureinhospitalsacrosscountries AT smitsm assessingpatientsafetycultureinhospitalsacrosscountries AT sorraj assessingpatientsafetycultureinhospitalsacrosscountries AT huangcc assessingpatientsafetycultureinhospitalsacrosscountries |