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Identification of doctors at risk of recurrent complaints: a national study of healthcare complaints in Australia
OBJECTIVES: (1) To determine the distribution of formal patient complaints across Australia's medical workforce and (2) to identify characteristics of doctors at high risk of incurring recurrent complaints. METHODS: We assembled a national sample of all 18 907 formal patient complaints filed ag...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
BMJ Publishing Group
2013
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3711360/ https://www.ncbi.nlm.nih.gov/pubmed/23576774 http://dx.doi.org/10.1136/bmjqs-2012-001691 |