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Improving Service Quality in Long-term Care Hospitals: National Evaluation on Long-term Care Hospitals and Employees Perception of Quality Dimensions

OBJECTIVES: To investigate predictors for specific dimensions of service quality perceived by hospital employees in long-term care hospitals. METHODS: Data collected from a survey of 298 hospital employees in 18 long-term care hospitals were analysed. Multivariate ordinary least squares regression a...

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Detalles Bibliográficos
Autores principales:	Kim, Jinkyung, Han, Woosok
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Korea Centers for Disease Control and Prevention 2012
Materias:	Articles
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3747640/ https://www.ncbi.nlm.nih.gov/pubmed/24159497 http://dx.doi.org/10.1016/j.phrp.2012.04.005

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