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Communication skills of anesthesiologists: An Indian perspective

BACKGROUND: Communication failure is a risk factor for mishaps and complaints, which can be reduced by effective communication between operating room team members and patients. AIM: To conduct a survey among anesthesiologists regarding communications skills and related issues like stress in case of...

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Autores principales: Kumar, Mritunjay, Dash, Hari Har, Chawla, Rajiv
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Medknow Publications & Media Pvt Ltd 2013
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3788238/
https://www.ncbi.nlm.nih.gov/pubmed/24106364
http://dx.doi.org/10.4103/0970-9185.117116
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author Kumar, Mritunjay
Dash, Hari Har
Chawla, Rajiv
author_facet Kumar, Mritunjay
Dash, Hari Har
Chawla, Rajiv
author_sort Kumar, Mritunjay
collection PubMed
description BACKGROUND: Communication failure is a risk factor for mishaps and complaints, which can be reduced by effective communication between operating room team members and patients. AIM: To conduct a survey among anesthesiologists regarding communications skills and related issues like stress in case of communication failure, need for training, music in operation theater, and language barrier at their work place. MATERIALS AND METHODS: We conducted a survey among anesthesiologists coming for a neuroanesthesia conference in India (n = 110) in February 2011 by questionnaire sent by e-mail to them. RESULTS: The response rate was 61.8% (68/110). Majority (95.5%) of the respondents agreed that good verbal communication leads to better patient outcome, better handling of crisis and is important between surgeons and anesthesiologists (98.5%). A total of 86% of the anesthesiologists felt that failure of communication caused stress to them. The idea of communication by e-mail or phone text messages instead of verbal communications was discouraged by 65.2%. A total of 82% of respondents felt that training of communication skills should be mandatory for all medical personnel and 77.6% were interested in participating in such course. Language barrier at work place was seen as hurdle by 62.7% of the respondents. A total of 80% of respondents felt that playing music in operating theater is appropriate. CONCLUSION: Results of the survey highlight the need for effective communication in the operating room between team members and need for formal training to improve it.
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spelling pubmed-37882382013-10-08 Communication skills of anesthesiologists: An Indian perspective Kumar, Mritunjay Dash, Hari Har Chawla, Rajiv J Anaesthesiol Clin Pharmacol Original Article BACKGROUND: Communication failure is a risk factor for mishaps and complaints, which can be reduced by effective communication between operating room team members and patients. AIM: To conduct a survey among anesthesiologists regarding communications skills and related issues like stress in case of communication failure, need for training, music in operation theater, and language barrier at their work place. MATERIALS AND METHODS: We conducted a survey among anesthesiologists coming for a neuroanesthesia conference in India (n = 110) in February 2011 by questionnaire sent by e-mail to them. RESULTS: The response rate was 61.8% (68/110). Majority (95.5%) of the respondents agreed that good verbal communication leads to better patient outcome, better handling of crisis and is important between surgeons and anesthesiologists (98.5%). A total of 86% of the anesthesiologists felt that failure of communication caused stress to them. The idea of communication by e-mail or phone text messages instead of verbal communications was discouraged by 65.2%. A total of 82% of respondents felt that training of communication skills should be mandatory for all medical personnel and 77.6% were interested in participating in such course. Language barrier at work place was seen as hurdle by 62.7% of the respondents. A total of 80% of respondents felt that playing music in operating theater is appropriate. CONCLUSION: Results of the survey highlight the need for effective communication in the operating room between team members and need for formal training to improve it. Medknow Publications & Media Pvt Ltd 2013 /pmc/articles/PMC3788238/ /pubmed/24106364 http://dx.doi.org/10.4103/0970-9185.117116 Text en Copyright: © Journal of Anaesthesiology Clinical Pharmacology http://creativecommons.org/licenses/by-nc-sa/3.0 This is an open-access article distributed under the terms of the Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
spellingShingle Original Article
Kumar, Mritunjay
Dash, Hari Har
Chawla, Rajiv
Communication skills of anesthesiologists: An Indian perspective
title Communication skills of anesthesiologists: An Indian perspective
title_full Communication skills of anesthesiologists: An Indian perspective
title_fullStr Communication skills of anesthesiologists: An Indian perspective
title_full_unstemmed Communication skills of anesthesiologists: An Indian perspective
title_short Communication skills of anesthesiologists: An Indian perspective
title_sort communication skills of anesthesiologists: an indian perspective
topic Original Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3788238/
https://www.ncbi.nlm.nih.gov/pubmed/24106364
http://dx.doi.org/10.4103/0970-9185.117116
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