Hospital process orientation from an operations management perspective: development of a measurement tool and practical testing in three ophthalmic practices

BACKGROUND: Although research interest in hospital process orientation (HPO) is growing, the development of a measurement tool to assess process orientation (PO) has not been very successful yet. To view a hospital as a series of processes organized around patients with a similar demand seems to be...

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Detalles Bibliográficos
Autores principales: Gonçalves, Pedro D, Hagenbeek, Marie Louise, Vissers, Jan M H
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2013
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3831252/
https://www.ncbi.nlm.nih.gov/pubmed/24219362
http://dx.doi.org/10.1186/1472-6963-13-475

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3831252/
https://www.ncbi.nlm.nih.gov/pubmed/24219362
http://dx.doi.org/10.1186/1472-6963-13-475

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