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Future developments in health care performance management
This paper highlights the challenges of performance management in health care, wherein multiple different objectives have to be pursued. The literature suggests starting with quality performance, following the sand cone theory, but considering a multidimensional concept of health care quality. Moreo...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Dove Medical Press
2013
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3832411/ https://www.ncbi.nlm.nih.gov/pubmed/24255600 http://dx.doi.org/10.2147/JMDH.S54561 |
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author | Crema, Maria Verbano, Chiara |
author_facet | Crema, Maria Verbano, Chiara |
author_sort | Crema, Maria |
collection | PubMed |
description | This paper highlights the challenges of performance management in health care, wherein multiple different objectives have to be pursued. The literature suggests starting with quality performance, following the sand cone theory, but considering a multidimensional concept of health care quality. Moreover, new managerial approaches coming from an industrial context and adapted to health care, such as lean management and risk management, can contribute to improving quality performance. Therefore, the opportunity to analyze them arises from studying their overlaps and links in order to identify possible synergies and to investigate the opportunity to develop an integrated methodology enabling improved performance. |
format | Online Article Text |
id | pubmed-3832411 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2013 |
publisher | Dove Medical Press |
record_format | MEDLINE/PubMed |
spelling | pubmed-38324112013-11-19 Future developments in health care performance management Crema, Maria Verbano, Chiara J Multidiscip Healthc Perspectives This paper highlights the challenges of performance management in health care, wherein multiple different objectives have to be pursued. The literature suggests starting with quality performance, following the sand cone theory, but considering a multidimensional concept of health care quality. Moreover, new managerial approaches coming from an industrial context and adapted to health care, such as lean management and risk management, can contribute to improving quality performance. Therefore, the opportunity to analyze them arises from studying their overlaps and links in order to identify possible synergies and to investigate the opportunity to develop an integrated methodology enabling improved performance. Dove Medical Press 2013-11-13 /pmc/articles/PMC3832411/ /pubmed/24255600 http://dx.doi.org/10.2147/JMDH.S54561 Text en © 2013 Crema and Verbano. This work is published by Dove Medical Press Limited, and licensed under Creative Commons Attribution – Non Commercial (unported, v3.0) License The full terms of the License are available at http://creativecommons.org/licenses/by-nc/3.0/. Non-commercial uses of the work are permitted without any further permission from Dove Medical Press Limited, provided the work is properly attributed. |
spellingShingle | Perspectives Crema, Maria Verbano, Chiara Future developments in health care performance management |
title | Future developments in health care performance management |
title_full | Future developments in health care performance management |
title_fullStr | Future developments in health care performance management |
title_full_unstemmed | Future developments in health care performance management |
title_short | Future developments in health care performance management |
title_sort | future developments in health care performance management |
topic | Perspectives |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3832411/ https://www.ncbi.nlm.nih.gov/pubmed/24255600 http://dx.doi.org/10.2147/JMDH.S54561 |
work_keys_str_mv | AT cremamaria futuredevelopmentsinhealthcareperformancemanagement AT verbanochiara futuredevelopmentsinhealthcareperformancemanagement |