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Future developments in health care performance management

This paper highlights the challenges of performance management in health care, wherein multiple different objectives have to be pursued. The literature suggests starting with quality performance, following the sand cone theory, but considering a multidimensional concept of health care quality. Moreo...

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Detalles Bibliográficos
Autores principales: Crema, Maria, Verbano, Chiara
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Dove Medical Press 2013
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3832411/
https://www.ncbi.nlm.nih.gov/pubmed/24255600
http://dx.doi.org/10.2147/JMDH.S54561
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author Crema, Maria
Verbano, Chiara
author_facet Crema, Maria
Verbano, Chiara
author_sort Crema, Maria
collection PubMed
description This paper highlights the challenges of performance management in health care, wherein multiple different objectives have to be pursued. The literature suggests starting with quality performance, following the sand cone theory, but considering a multidimensional concept of health care quality. Moreover, new managerial approaches coming from an industrial context and adapted to health care, such as lean management and risk management, can contribute to improving quality performance. Therefore, the opportunity to analyze them arises from studying their overlaps and links in order to identify possible synergies and to investigate the opportunity to develop an integrated methodology enabling improved performance.
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spelling pubmed-38324112013-11-19 Future developments in health care performance management Crema, Maria Verbano, Chiara J Multidiscip Healthc Perspectives This paper highlights the challenges of performance management in health care, wherein multiple different objectives have to be pursued. The literature suggests starting with quality performance, following the sand cone theory, but considering a multidimensional concept of health care quality. Moreover, new managerial approaches coming from an industrial context and adapted to health care, such as lean management and risk management, can contribute to improving quality performance. Therefore, the opportunity to analyze them arises from studying their overlaps and links in order to identify possible synergies and to investigate the opportunity to develop an integrated methodology enabling improved performance. Dove Medical Press 2013-11-13 /pmc/articles/PMC3832411/ /pubmed/24255600 http://dx.doi.org/10.2147/JMDH.S54561 Text en © 2013 Crema and Verbano. This work is published by Dove Medical Press Limited, and licensed under Creative Commons Attribution – Non Commercial (unported, v3.0) License The full terms of the License are available at http://creativecommons.org/licenses/by-nc/3.0/. Non-commercial uses of the work are permitted without any further permission from Dove Medical Press Limited, provided the work is properly attributed.
spellingShingle Perspectives
Crema, Maria
Verbano, Chiara
Future developments in health care performance management
title Future developments in health care performance management
title_full Future developments in health care performance management
title_fullStr Future developments in health care performance management
title_full_unstemmed Future developments in health care performance management
title_short Future developments in health care performance management
title_sort future developments in health care performance management
topic Perspectives
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3832411/
https://www.ncbi.nlm.nih.gov/pubmed/24255600
http://dx.doi.org/10.2147/JMDH.S54561
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