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Quality of Family Planning Services in Primary Health Centers of Jimma Zone, Southwest Ethiopia

BACKGROUND: Good quality of care in family planning (FP) services help individuals and couples to meet their reproductive health needs safely and effectively. Therefore, assessment and improvement of the quality of family planning services could enhance family planning services utilization. This stu...

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Autores principales: Tafese, Fikru, Woldie, Mirkuzie, Megerssa, Berhane
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Research and Publications Office of Jimma University 2013
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3847534/
https://www.ncbi.nlm.nih.gov/pubmed/24307824
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author Tafese, Fikru
Woldie, Mirkuzie
Megerssa, Berhane
author_facet Tafese, Fikru
Woldie, Mirkuzie
Megerssa, Berhane
author_sort Tafese, Fikru
collection PubMed
description BACKGROUND: Good quality of care in family planning (FP) services help individuals and couples to meet their reproductive health needs safely and effectively. Therefore, assessment and improvement of the quality of family planning services could enhance family planning services utilization. This study was thus conducted to assess the quality of family planning services in primary health centers of Jimma Zone, Southwest Ethiopia. METHODS: A cross-sectional facility based study was conducted from March 1(st)–25(th), 2011 among family planning clients of government primary health care centers in southwest Ethiopia. Exit interview of 301 family planning clients identified through systematic random sampling technique was carried out using a pre-tested structured questionnaire. Availability of resources was checked using provider interview and inventory checklist. Moreover, a total of 150 consultation sessions were observed using checklist. Descriptive statistics and linear regression coefficients were generated to meet the objective of the study. RESULTS: There was a shortage of some medical equipment, trained staffs, and information education and communication materials (IEC) in all of the family planning clinics. The mean waiting time at the service delivery points and consultation duration were 16.4 and 10.5 minutes, respectively. The providers used at least one information education and communication material in 33.3% of the consultation sessions. The overall satisfaction score was 8.64. Clients' perception on adequacy of information during consultation (β=0.24; ( 95%CI=0.02-0.16) ease of getting the clinic site, short waiting time (β=0.17; 95%CI=0.15–029) and educational level (β=0.09; 95%CI =0.09–0.29) were significantly associated with overall satisfaction. CONCLUSIONS: The findings of this study showed that there was lack of critical resources for the provision of quality family planning services in all of the primary health care centers included in the study. This has affected important aspects of service provision including the use of IEC materials during consultations. Hence, it is advisable that health managers of the health facilities and the district health office ensure improved availability of trained personnel, IEC materials and other supplies at the clinics.
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spelling pubmed-38475342013-12-04 Quality of Family Planning Services in Primary Health Centers of Jimma Zone, Southwest Ethiopia Tafese, Fikru Woldie, Mirkuzie Megerssa, Berhane Ethiop J Health Sci Original Article BACKGROUND: Good quality of care in family planning (FP) services help individuals and couples to meet their reproductive health needs safely and effectively. Therefore, assessment and improvement of the quality of family planning services could enhance family planning services utilization. This study was thus conducted to assess the quality of family planning services in primary health centers of Jimma Zone, Southwest Ethiopia. METHODS: A cross-sectional facility based study was conducted from March 1(st)–25(th), 2011 among family planning clients of government primary health care centers in southwest Ethiopia. Exit interview of 301 family planning clients identified through systematic random sampling technique was carried out using a pre-tested structured questionnaire. Availability of resources was checked using provider interview and inventory checklist. Moreover, a total of 150 consultation sessions were observed using checklist. Descriptive statistics and linear regression coefficients were generated to meet the objective of the study. RESULTS: There was a shortage of some medical equipment, trained staffs, and information education and communication materials (IEC) in all of the family planning clinics. The mean waiting time at the service delivery points and consultation duration were 16.4 and 10.5 minutes, respectively. The providers used at least one information education and communication material in 33.3% of the consultation sessions. The overall satisfaction score was 8.64. Clients' perception on adequacy of information during consultation (β=0.24; ( 95%CI=0.02-0.16) ease of getting the clinic site, short waiting time (β=0.17; 95%CI=0.15–029) and educational level (β=0.09; 95%CI =0.09–0.29) were significantly associated with overall satisfaction. CONCLUSIONS: The findings of this study showed that there was lack of critical resources for the provision of quality family planning services in all of the primary health care centers included in the study. This has affected important aspects of service provision including the use of IEC materials during consultations. Hence, it is advisable that health managers of the health facilities and the district health office ensure improved availability of trained personnel, IEC materials and other supplies at the clinics. Research and Publications Office of Jimma University 2013-11 /pmc/articles/PMC3847534/ /pubmed/24307824 Text en Copyright © Jimma University, Research & Publications Office 2013
spellingShingle Original Article
Tafese, Fikru
Woldie, Mirkuzie
Megerssa, Berhane
Quality of Family Planning Services in Primary Health Centers of Jimma Zone, Southwest Ethiopia
title Quality of Family Planning Services in Primary Health Centers of Jimma Zone, Southwest Ethiopia
title_full Quality of Family Planning Services in Primary Health Centers of Jimma Zone, Southwest Ethiopia
title_fullStr Quality of Family Planning Services in Primary Health Centers of Jimma Zone, Southwest Ethiopia
title_full_unstemmed Quality of Family Planning Services in Primary Health Centers of Jimma Zone, Southwest Ethiopia
title_short Quality of Family Planning Services in Primary Health Centers of Jimma Zone, Southwest Ethiopia
title_sort quality of family planning services in primary health centers of jimma zone, southwest ethiopia
topic Original Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3847534/
https://www.ncbi.nlm.nih.gov/pubmed/24307824
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