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The value of usability testing for Internet-based adolescent self-management interventions: “Managing Hemophilia Online”

BACKGROUND: As adolescents with hemophilia approach adulthood, they are expected to assume responsibility for their disease management. A bilingual (English and French) Internet-based self-management program, “Teens Taking Charge: Managing Hemophilia Online,” was developed to support adolescents wit...

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Autores principales: Breakey, Vicky R, Warias, Ashley V, Ignas, Danial M, White, Meghan, Blanchette, Victor S, Stinson, Jennifer N
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2013
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3856537/
https://www.ncbi.nlm.nih.gov/pubmed/24094082
http://dx.doi.org/10.1186/1472-6947-13-113
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author Breakey, Vicky R
Warias, Ashley V
Ignas, Danial M
White, Meghan
Blanchette, Victor S
Stinson, Jennifer N
author_facet Breakey, Vicky R
Warias, Ashley V
Ignas, Danial M
White, Meghan
Blanchette, Victor S
Stinson, Jennifer N
author_sort Breakey, Vicky R
collection PubMed
description BACKGROUND: As adolescents with hemophilia approach adulthood, they are expected to assume responsibility for their disease management. A bilingual (English and French) Internet-based self-management program, “Teens Taking Charge: Managing Hemophilia Online,” was developed to support adolescents with hemophilia in this transition. This study explored the usability of the website and resulted in refinement of the prototype. METHODS: A purposive sample (n=18; age 13–18; mean age 15.5 years) was recruited from two tertiary care centers to assess the usability of the program in English and French. Qualitative observations using a “think aloud” usability testing method and semi-structured interviews were conducted in four iterative cycles, with changes to the prototype made as necessary following each cycle. This study was approved by research ethics boards at each site. RESULTS: Teens responded positively to the content and appearance of the website and felt that it was easy to navigate and understand. The multimedia components (videos, animations, quizzes) were felt to enrich the experience. Changes to the presentation of content and the website user-interface were made after the first, second and third cycles of testing in English. Cycle four did not result in any further changes. CONCLUSIONS: Overall, teens found the website to be easy to use. Usability testing identified end-user concerns that informed improvements to the program. Usability testing is a crucial step in the development of Internet-based self-management programs to ensure information is delivered in a manner that is accessible and understood by users.
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spelling pubmed-38565372013-12-10 The value of usability testing for Internet-based adolescent self-management interventions: “Managing Hemophilia Online” Breakey, Vicky R Warias, Ashley V Ignas, Danial M White, Meghan Blanchette, Victor S Stinson, Jennifer N BMC Med Inform Decis Mak Research Article BACKGROUND: As adolescents with hemophilia approach adulthood, they are expected to assume responsibility for their disease management. A bilingual (English and French) Internet-based self-management program, “Teens Taking Charge: Managing Hemophilia Online,” was developed to support adolescents with hemophilia in this transition. This study explored the usability of the website and resulted in refinement of the prototype. METHODS: A purposive sample (n=18; age 13–18; mean age 15.5 years) was recruited from two tertiary care centers to assess the usability of the program in English and French. Qualitative observations using a “think aloud” usability testing method and semi-structured interviews were conducted in four iterative cycles, with changes to the prototype made as necessary following each cycle. This study was approved by research ethics boards at each site. RESULTS: Teens responded positively to the content and appearance of the website and felt that it was easy to navigate and understand. The multimedia components (videos, animations, quizzes) were felt to enrich the experience. Changes to the presentation of content and the website user-interface were made after the first, second and third cycles of testing in English. Cycle four did not result in any further changes. CONCLUSIONS: Overall, teens found the website to be easy to use. Usability testing identified end-user concerns that informed improvements to the program. Usability testing is a crucial step in the development of Internet-based self-management programs to ensure information is delivered in a manner that is accessible and understood by users. BioMed Central 2013-10-04 /pmc/articles/PMC3856537/ /pubmed/24094082 http://dx.doi.org/10.1186/1472-6947-13-113 Text en Copyright © 2013 Breakey et al.; licensee BioMed Central Ltd. http://creativecommons.org/licenses/by/2.0 This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
spellingShingle Research Article
Breakey, Vicky R
Warias, Ashley V
Ignas, Danial M
White, Meghan
Blanchette, Victor S
Stinson, Jennifer N
The value of usability testing for Internet-based adolescent self-management interventions: “Managing Hemophilia Online”
title The value of usability testing for Internet-based adolescent self-management interventions: “Managing Hemophilia Online”
title_full The value of usability testing for Internet-based adolescent self-management interventions: “Managing Hemophilia Online”
title_fullStr The value of usability testing for Internet-based adolescent self-management interventions: “Managing Hemophilia Online”
title_full_unstemmed The value of usability testing for Internet-based adolescent self-management interventions: “Managing Hemophilia Online”
title_short The value of usability testing for Internet-based adolescent self-management interventions: “Managing Hemophilia Online”
title_sort value of usability testing for internet-based adolescent self-management interventions: “managing hemophilia online”
topic Research Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3856537/
https://www.ncbi.nlm.nih.gov/pubmed/24094082
http://dx.doi.org/10.1186/1472-6947-13-113
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