Question design in nurse-led and GP-led telephone triage for same-day appointment requests: a comparative investigation

OBJECTIVE: To compare doctors’ and nurses’ communication with patients in primary care telephone triage consultations. DESIGN: Qualitative comparative study of content and form of questions in 51 telephone triage encounters between practitioners (general practitioners (GPs)=29; nurses=22) and patien...

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Detalles Bibliográficos
Autores principales: Murdoch, Jamie, Barnes, Rebecca, Pooler, Jillian, Lattimer, Val, Fletcher, Emily, Campbell, John L
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2014
Materias:
Qualitative Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3948453/
https://www.ncbi.nlm.nih.gov/pubmed/24598305
http://dx.doi.org/10.1136/bmjopen-2013-004515

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3948453/
https://www.ncbi.nlm.nih.gov/pubmed/24598305
http://dx.doi.org/10.1136/bmjopen-2013-004515

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