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Patient evaluation of hospital outcomes: an analysis of open-ended comments from extreme clusters in a national survey

OBJECTIVES: A recent study identified patients in six distinct response groups based on their evaluations of outcomes related to overall satisfaction, malpractice and benefit of treatment. This study validates the response clusters by analysing and comparing open-ended comments from the extreme posi...

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Detalles Bibliográficos
Autores principales:	Iversen, Hilde Hestad, Bjertnæs, Øyvind Andresen, Skudal, Kjersti Eeg
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BMJ Publishing Group 2014
Materias:	Health Services Research
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4039827/ https://www.ncbi.nlm.nih.gov/pubmed/24879826 http://dx.doi.org/10.1136/bmjopen-2014-004848

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