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How nurses and their work environment affect patient experiences of the quality of care: a qualitative study
BACKGROUND: Healthcare organisations monitor patient experiences in order to evaluate and improve the quality of care. Because nurses spend a lot of time with patients, they have a major impact on patient experiences. To improve patient experiences of the quality of care, nurses need to know what fa...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2014
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4064111/ https://www.ncbi.nlm.nih.gov/pubmed/24923663 http://dx.doi.org/10.1186/1472-6963-14-249 |