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Exercise, character strengths, well-being, and learning climate in the prediction of performance over a 6-month period at a call center
Background: Performance monitoring might have an adverse influence on call center agents' well-being. We investigate how performance, over a 6-month period, is related to agents' perceptions of their learning climate, character strengths, well-being (subjective and psychological), and phys...
Autores principales: | Moradi, Saleh, Nima, Ali A., Rapp Ricciardi, Max, Archer, Trevor, Garcia, Danilo |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2014
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4066948/ https://www.ncbi.nlm.nih.gov/pubmed/25002853 http://dx.doi.org/10.3389/fpsyg.2014.00497 |
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