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Clinical questions raised by providers in the care of older adults: a prospective observational study

OBJECTIVE: To characterise clinical questions raised by providers in the care of complex older adults in order to guide the design of interventions that can help providers answer these questions. MATERIALS AND METHODS: To elicit clinical questions, we observed and audio recorded outpatient visits at...

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Autores principales: Del Fiol, Guilherme, Weber, Alice I, Brunker, Cherie P, Weir, Charlene R
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2014
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4091273/
https://www.ncbi.nlm.nih.gov/pubmed/24996915
http://dx.doi.org/10.1136/bmjopen-2014-005315
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author Del Fiol, Guilherme
Weber, Alice I
Brunker, Cherie P
Weir, Charlene R
author_facet Del Fiol, Guilherme
Weber, Alice I
Brunker, Cherie P
Weir, Charlene R
author_sort Del Fiol, Guilherme
collection PubMed
description OBJECTIVE: To characterise clinical questions raised by providers in the care of complex older adults in order to guide the design of interventions that can help providers answer these questions. MATERIALS AND METHODS: To elicit clinical questions, we observed and audio recorded outpatient visits at three healthcare organisations. At the end of each appointment, providers were asked to identify clinical questions raised in the visit. Providers rated their questions based on their urgency, importance to the patient's care and difficulty in finding a useful answer to. Transcripts of the audio recordings were analysed to identify ageing-specific factors that may have contributed to the nature of the questions. RESULTS: We observed 36 patient visits with 10 providers at the three study sites. Providers raised 70 clinical questions (median of 2 clinical questions per patient seen; range 0–12), pursued 50 (71%) and successfully answered 34 (68%) of the questions they pursued. Overall, 36 (51%) of providers’ questions were not answered. Over one-third of the questions were about treatment alternatives and adverse effects. All but two clinical questions were motivated either directly or indirectly by issues related to ageing, such as the normal physiological changes of ageing and diseases with higher prevalence in the elderly. CONCLUSIONS: The frequency of clinical questions was higher than in previous studies conducted in general primary care patient populations. Clinical questions were predominantly influenced by ageing-related issues. We propose a series of recommendations that may be used to guide the design of solutions to help providers answer their clinical questions in the care of older adults.
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spelling pubmed-40912732014-07-11 Clinical questions raised by providers in the care of older adults: a prospective observational study Del Fiol, Guilherme Weber, Alice I Brunker, Cherie P Weir, Charlene R BMJ Open Geriatric Medicine OBJECTIVE: To characterise clinical questions raised by providers in the care of complex older adults in order to guide the design of interventions that can help providers answer these questions. MATERIALS AND METHODS: To elicit clinical questions, we observed and audio recorded outpatient visits at three healthcare organisations. At the end of each appointment, providers were asked to identify clinical questions raised in the visit. Providers rated their questions based on their urgency, importance to the patient's care and difficulty in finding a useful answer to. Transcripts of the audio recordings were analysed to identify ageing-specific factors that may have contributed to the nature of the questions. RESULTS: We observed 36 patient visits with 10 providers at the three study sites. Providers raised 70 clinical questions (median of 2 clinical questions per patient seen; range 0–12), pursued 50 (71%) and successfully answered 34 (68%) of the questions they pursued. Overall, 36 (51%) of providers’ questions were not answered. Over one-third of the questions were about treatment alternatives and adverse effects. All but two clinical questions were motivated either directly or indirectly by issues related to ageing, such as the normal physiological changes of ageing and diseases with higher prevalence in the elderly. CONCLUSIONS: The frequency of clinical questions was higher than in previous studies conducted in general primary care patient populations. Clinical questions were predominantly influenced by ageing-related issues. We propose a series of recommendations that may be used to guide the design of solutions to help providers answer their clinical questions in the care of older adults. BMJ Publishing Group 2014-07-04 /pmc/articles/PMC4091273/ /pubmed/24996915 http://dx.doi.org/10.1136/bmjopen-2014-005315 Text en Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions This is an Open Access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/
spellingShingle Geriatric Medicine
Del Fiol, Guilherme
Weber, Alice I
Brunker, Cherie P
Weir, Charlene R
Clinical questions raised by providers in the care of older adults: a prospective observational study
title Clinical questions raised by providers in the care of older adults: a prospective observational study
title_full Clinical questions raised by providers in the care of older adults: a prospective observational study
title_fullStr Clinical questions raised by providers in the care of older adults: a prospective observational study
title_full_unstemmed Clinical questions raised by providers in the care of older adults: a prospective observational study
title_short Clinical questions raised by providers in the care of older adults: a prospective observational study
title_sort clinical questions raised by providers in the care of older adults: a prospective observational study
topic Geriatric Medicine
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4091273/
https://www.ncbi.nlm.nih.gov/pubmed/24996915
http://dx.doi.org/10.1136/bmjopen-2014-005315
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