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Towards an understanding of Internet-based problem shopping behaviour: The concept of online shopping addiction and its proposed predictors

Background: Compulsive and addictive forms of consumption and buying behaviour have been researched in both business and medical literature. Shopping enabled via the Internet now introduces new features to the shopping experience that translate to positive benefits for the shopper. Evidence now sugg...

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Detalles Bibliográficos
Autores principales: ROSE, SUSAN, DHANDAYUDHAM, ARUN
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Akadémiai Kiadó 2014
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4117286/
https://www.ncbi.nlm.nih.gov/pubmed/25215218
http://dx.doi.org/10.1556/JBA.3.2014.003
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author ROSE, SUSAN
DHANDAYUDHAM, ARUN
author_facet ROSE, SUSAN
DHANDAYUDHAM, ARUN
author_sort ROSE, SUSAN
collection PubMed
description Background: Compulsive and addictive forms of consumption and buying behaviour have been researched in both business and medical literature. Shopping enabled via the Internet now introduces new features to the shopping experience that translate to positive benefits for the shopper. Evidence now suggests that this new shopping experience may lead to problematic online shopping behaviour. This paper provides a theoretical review of the literature relevant to online shopping addiction (OSA). Based on this selective review, a conceptual model of OSA is presented. Method: The selective review of the literature draws on searches within databases relevant to both clinical and consumer behaviour literature including EBSCO, ABI Pro-Quest, Web of Science – Social Citations Index, Medline, PsycINFO and Pubmed. The article reviews current thinking on problematic, and specifically addictive, behaviour in relation to online shopping. Results: The review of the literature enables the extension of existing knowledge into the Internet-context. A conceptual model of OSA is developed with theoretical support provided for the inclusion of 7 predictor variables: low self-esteem, low self-regulation; negative emotional state; enjoyment; female gender; social anonymity and cognitive overload. The construct of OSA is defined and six component criteria of OSA are proposed based on established technological addiction criteria. Conclusions: Current Internet-based shopping experiences may trigger problematic behaviours which can be classified on a spectrum which at the extreme end incorporates OSA. The development of a conceptual model provides a basis for the future measurement and testing of proposed predictor variables and the outcome variable OSA.
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spelling pubmed-41172862014-09-11 Towards an understanding of Internet-based problem shopping behaviour: The concept of online shopping addiction and its proposed predictors ROSE, SUSAN DHANDAYUDHAM, ARUN J Behav Addict Review Article Background: Compulsive and addictive forms of consumption and buying behaviour have been researched in both business and medical literature. Shopping enabled via the Internet now introduces new features to the shopping experience that translate to positive benefits for the shopper. Evidence now suggests that this new shopping experience may lead to problematic online shopping behaviour. This paper provides a theoretical review of the literature relevant to online shopping addiction (OSA). Based on this selective review, a conceptual model of OSA is presented. Method: The selective review of the literature draws on searches within databases relevant to both clinical and consumer behaviour literature including EBSCO, ABI Pro-Quest, Web of Science – Social Citations Index, Medline, PsycINFO and Pubmed. The article reviews current thinking on problematic, and specifically addictive, behaviour in relation to online shopping. Results: The review of the literature enables the extension of existing knowledge into the Internet-context. A conceptual model of OSA is developed with theoretical support provided for the inclusion of 7 predictor variables: low self-esteem, low self-regulation; negative emotional state; enjoyment; female gender; social anonymity and cognitive overload. The construct of OSA is defined and six component criteria of OSA are proposed based on established technological addiction criteria. Conclusions: Current Internet-based shopping experiences may trigger problematic behaviours which can be classified on a spectrum which at the extreme end incorporates OSA. The development of a conceptual model provides a basis for the future measurement and testing of proposed predictor variables and the outcome variable OSA. Akadémiai Kiadó 2014-06 2014-02-03 /pmc/articles/PMC4117286/ /pubmed/25215218 http://dx.doi.org/10.1556/JBA.3.2014.003 Text en © 2014 Akadémiai Kiadó http://creativecommons.org/licenses/by/2.5/ This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
spellingShingle Review Article
ROSE, SUSAN
DHANDAYUDHAM, ARUN
Towards an understanding of Internet-based problem shopping behaviour: The concept of online shopping addiction and its proposed predictors
title Towards an understanding of Internet-based problem shopping behaviour: The concept of online shopping addiction and its proposed predictors
title_full Towards an understanding of Internet-based problem shopping behaviour: The concept of online shopping addiction and its proposed predictors
title_fullStr Towards an understanding of Internet-based problem shopping behaviour: The concept of online shopping addiction and its proposed predictors
title_full_unstemmed Towards an understanding of Internet-based problem shopping behaviour: The concept of online shopping addiction and its proposed predictors
title_short Towards an understanding of Internet-based problem shopping behaviour: The concept of online shopping addiction and its proposed predictors
title_sort towards an understanding of internet-based problem shopping behaviour: the concept of online shopping addiction and its proposed predictors
topic Review Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4117286/
https://www.ncbi.nlm.nih.gov/pubmed/25215218
http://dx.doi.org/10.1556/JBA.3.2014.003
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