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The friends and family test: a qualitative study of concerns that influence the willingness of English National Health Service staff to recommend their organisation
OBJECTIVES: The views of practitioners at the ‘sharp end’ of care provision are increasingly recognised as important indicators of quality of care. The National Health Service (NHS) Staff Survey in England has quantified employees' views on how far they would be happy with the standard of care...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
SAGE Publications
2014
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4128077/ https://www.ncbi.nlm.nih.gov/pubmed/24781160 http://dx.doi.org/10.1177/0141076814532392 |