The effects of applying information technology on job empowerment dimensions

Information Technology (IT) is known as a valuable tool for information dissemination. Today, information communication technology can be used as a powerful tool to improve employees’ quality and efficiency. The increasing development of technology-based tools and their adaptation speed with human requirements has led to a new form of the learning environment and creative, active and inclusive interaction. These days, information is one of the most important power resources in every organization and accordingly, acquiring information, especially central or strategic one can help organizations to build a power base and influence others. The aim of this study was to identify the most important criteria in job empowerment using IT and also the advantages of assessing empowerment. This study was a narrative review. The literature was searched on databases and journals of Springer, Proquest, PubMed, science direct and scientific information database) with keywords including IT, empowerment and employees in the searching areas of titles, keywords, abstracts and full texts. The preliminary search resulted in 85 articles, books and conference proceedings in which published between 1983 and 2013 during July 2013. After a careful analysis of the content of each paper, a total of 40 papers and books were selected based on their relevancy. According to Ardalan Model IT plays a significant role in the fast data collection, global and fast access to a broad range of health information, a quick evaluation of information, better communication among health experts and more awareness through access to various information sources. IT leads to a better performance accompanied by higher efficiency in service providing all of which will cause more satisfaction from fast and high-quality services.