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Assessment of patient satisfaction with the preoperative anesthetic evaluation
BACKGROUND: The evaluation of patient satisfaction is a core aspect of the continuous quality improvement in anesthesia service that can be affected by the preoperative anesthetist visit. This visit enables the anesthetist to know about the patient’s general health status and the nature of surgery,...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Dove Medical Press
2014
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4172080/ https://www.ncbi.nlm.nih.gov/pubmed/25258564 http://dx.doi.org/10.2147/PROM.S66737 |
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author | Gebremedhn, Endale Gebreegziabher Nagaratnam, Vidhya |
author_facet | Gebremedhn, Endale Gebreegziabher Nagaratnam, Vidhya |
author_sort | Gebremedhn, Endale Gebreegziabher |
collection | PubMed |
description | BACKGROUND: The evaluation of patient satisfaction is a core aspect of the continuous quality improvement in anesthesia service that can be affected by the preoperative anesthetist visit. This visit enables the anesthetist to know about the patient’s general health status and the nature of surgery, to choose the type of anesthesia, and to discuss perioperative complications and their management with the patient. Patients have sometimes complained about the information given during the preoperative anesthetic evaluation in the University of Gondar teaching and referral hospital. The aim of this study was to determine the level of patient satisfaction with the preoperative anesthetist visit. METHODS: A cross-sectional study was conducted from February 15 to April 15, 2013. All consecutive elective patients who were operated upon under anesthesia during the study period were interviewed 24 hours after operation. A pretested questionnaire and checklists, which were developed based on the hospital’s anesthetic evaluation sheet, were used for data collection. RESULTS: A total of 116 elective patients were operated upon under anesthesia during the study period. Of these, 102 patients were included in our study, with a response rate of 87.9%. Anesthetists introduced themselves to ∼24% patients; provided information about anesthesia to ∼32%, postoperative complications to ∼21%, postoperative analgesia to ∼18, and postoperative nausea and vomiting to ∼21%; and spent adequate time with ∼74%. Patients’ questions were answered by the anesthetist in ∼65% of cases, and ∼65% of patients had reduced anxiety after the anesthetist visit. The patients’ overall satisfaction with the preoperative anesthetist visit was ∼65%. CONCLUSION AND RECOMMENDATION: Patient satisfaction with the preoperative anesthetic evaluation was low compared with the Royal College of Anaesthetists standards. Preoperative anesthetic evaluation should be emphasized. |
format | Online Article Text |
id | pubmed-4172080 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2014 |
publisher | Dove Medical Press |
record_format | MEDLINE/PubMed |
spelling | pubmed-41720802014-09-25 Assessment of patient satisfaction with the preoperative anesthetic evaluation Gebremedhn, Endale Gebreegziabher Nagaratnam, Vidhya Patient Relat Outcome Meas Original Research BACKGROUND: The evaluation of patient satisfaction is a core aspect of the continuous quality improvement in anesthesia service that can be affected by the preoperative anesthetist visit. This visit enables the anesthetist to know about the patient’s general health status and the nature of surgery, to choose the type of anesthesia, and to discuss perioperative complications and their management with the patient. Patients have sometimes complained about the information given during the preoperative anesthetic evaluation in the University of Gondar teaching and referral hospital. The aim of this study was to determine the level of patient satisfaction with the preoperative anesthetist visit. METHODS: A cross-sectional study was conducted from February 15 to April 15, 2013. All consecutive elective patients who were operated upon under anesthesia during the study period were interviewed 24 hours after operation. A pretested questionnaire and checklists, which were developed based on the hospital’s anesthetic evaluation sheet, were used for data collection. RESULTS: A total of 116 elective patients were operated upon under anesthesia during the study period. Of these, 102 patients were included in our study, with a response rate of 87.9%. Anesthetists introduced themselves to ∼24% patients; provided information about anesthesia to ∼32%, postoperative complications to ∼21%, postoperative analgesia to ∼18, and postoperative nausea and vomiting to ∼21%; and spent adequate time with ∼74%. Patients’ questions were answered by the anesthetist in ∼65% of cases, and ∼65% of patients had reduced anxiety after the anesthetist visit. The patients’ overall satisfaction with the preoperative anesthetist visit was ∼65%. CONCLUSION AND RECOMMENDATION: Patient satisfaction with the preoperative anesthetic evaluation was low compared with the Royal College of Anaesthetists standards. Preoperative anesthetic evaluation should be emphasized. Dove Medical Press 2014-09-16 /pmc/articles/PMC4172080/ /pubmed/25258564 http://dx.doi.org/10.2147/PROM.S66737 Text en © 2014 Gebremedhn and Nagaratnam. This work is published by Dove Medical Press Limited, and licensed under Creative Commons Attribution – Non Commercial (unported, v3.0) License The full terms of the License are available at http://creativecommons.org/licenses/by-nc/3.0/. Non-commercial uses of the work are permitted without any further permission from Dove Medical Press Limited, provided the work is properly attributed. |
spellingShingle | Original Research Gebremedhn, Endale Gebreegziabher Nagaratnam, Vidhya Assessment of patient satisfaction with the preoperative anesthetic evaluation |
title | Assessment of patient satisfaction with the preoperative anesthetic evaluation |
title_full | Assessment of patient satisfaction with the preoperative anesthetic evaluation |
title_fullStr | Assessment of patient satisfaction with the preoperative anesthetic evaluation |
title_full_unstemmed | Assessment of patient satisfaction with the preoperative anesthetic evaluation |
title_short | Assessment of patient satisfaction with the preoperative anesthetic evaluation |
title_sort | assessment of patient satisfaction with the preoperative anesthetic evaluation |
topic | Original Research |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4172080/ https://www.ncbi.nlm.nih.gov/pubmed/25258564 http://dx.doi.org/10.2147/PROM.S66737 |
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