Medicare Managed Care CAHPS(®): A Tool for Performance Improvement

The Medicare+Choice (M+C) program, created by the 1997 Balanced Budget Act (BBA), expands Medicare's health insurance options to include a wider range of health plan options. In this article, we describe the Consumer Assessment of Health Plans Study (CAHPS(®)) survey and its use with beneficiar...

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Detalles Bibliográficos
Autores principales: Goldstein, Elizabeth, Cleary, Paul D., Langwell, Kathryn M., Zaslavsky, Alan M., Heller, Amy
Formato: Online Artículo Texto
Lenguaje:English
Publicado: CENTERS for MEDICARE & MEDICAID SERVICES 2001
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4194710/
https://www.ncbi.nlm.nih.gov/pubmed/25372460
Descripción
Sumario:The Medicare+Choice (M+C) program, created by the 1997 Balanced Budget Act (BBA), expands Medicare's health insurance options to include a wider range of health plan options. In this article, we describe the Consumer Assessment of Health Plans Study (CAHPS(®)) survey and its use with beneficiaries receiving care through Medicare managed care (MMC) plans. We also discuss the implications of these efforts for future quality improvement efforts.

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