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Communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides
Effective communication by nursing home staff is related to a higher quality of life and a decrease in verbal and physical aggression and depression in nursing home residents. Several communication intervention studies have been conducted to improve communication between nursing home staff and nursi...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Dove Medical Press
2015
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4309793/ https://www.ncbi.nlm.nih.gov/pubmed/25653513 http://dx.doi.org/10.2147/CIA.S73053 |
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author | Sprangers, Suzan Dijkstra, Katinka Romijn-Luijten, Anna |
author_facet | Sprangers, Suzan Dijkstra, Katinka Romijn-Luijten, Anna |
author_sort | Sprangers, Suzan |
collection | PubMed |
description | Effective communication by nursing home staff is related to a higher quality of life and a decrease in verbal and physical aggression and depression in nursing home residents. Several communication intervention studies have been conducted to improve communication between nursing home staff and nursing home residents with dementia. These studies have shown that communication skills training can improve nursing aides’ communication with nursing home residents. However, these studies tended to be time-consuming and fairly difficult to implement. Moreover, these studies focused on the communicative benefits for the nursing home residents and their well-being, while benefits and well-being for the nursing aides were neglected. The current study focused on implementing a brief communication skills training program to improve nursing aides’ (N=24) communication with residents with dementia (N=26) in a nursing home. The effects of the training on nursing aides’ communication, caregiver distress, and job satisfaction and residents’ psychopathology and agitation were assessed relative to a control group condition. Nursing aides in the intervention group were individually trained to communicate effectively with residents during morning care by using short instructions, positive speech, and biographical statements. Mixed ANOVAs showed that, after training, nursing aides in the intervention group experienced less caregiver distress. Additionally, the number of short instructions and instances of positive speech increased. Providing nursing aides with helpful feedback during care aids communication and reduces caregiver burden, even with a brief intervention that requires limited time investments for nursing home staff. |
format | Online Article Text |
id | pubmed-4309793 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2015 |
publisher | Dove Medical Press |
record_format | MEDLINE/PubMed |
spelling | pubmed-43097932015-02-04 Communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides Sprangers, Suzan Dijkstra, Katinka Romijn-Luijten, Anna Clin Interv Aging Original Research Effective communication by nursing home staff is related to a higher quality of life and a decrease in verbal and physical aggression and depression in nursing home residents. Several communication intervention studies have been conducted to improve communication between nursing home staff and nursing home residents with dementia. These studies have shown that communication skills training can improve nursing aides’ communication with nursing home residents. However, these studies tended to be time-consuming and fairly difficult to implement. Moreover, these studies focused on the communicative benefits for the nursing home residents and their well-being, while benefits and well-being for the nursing aides were neglected. The current study focused on implementing a brief communication skills training program to improve nursing aides’ (N=24) communication with residents with dementia (N=26) in a nursing home. The effects of the training on nursing aides’ communication, caregiver distress, and job satisfaction and residents’ psychopathology and agitation were assessed relative to a control group condition. Nursing aides in the intervention group were individually trained to communicate effectively with residents during morning care by using short instructions, positive speech, and biographical statements. Mixed ANOVAs showed that, after training, nursing aides in the intervention group experienced less caregiver distress. Additionally, the number of short instructions and instances of positive speech increased. Providing nursing aides with helpful feedback during care aids communication and reduces caregiver burden, even with a brief intervention that requires limited time investments for nursing home staff. Dove Medical Press 2015-01-20 /pmc/articles/PMC4309793/ /pubmed/25653513 http://dx.doi.org/10.2147/CIA.S73053 Text en © 2015 Sprangers et al. This work is published by Dove Medical Press Limited, and licensed under Creative Commons Attribution – Non Commercial (unported, v3.0) License The full terms of the License are available at http://creativecommons.org/licenses/by-nc/3.0/. Non-commercial uses of the work are permitted without any further permission from Dove Medical Press Limited, provided the work is properly attributed. |
spellingShingle | Original Research Sprangers, Suzan Dijkstra, Katinka Romijn-Luijten, Anna Communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides |
title | Communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides |
title_full | Communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides |
title_fullStr | Communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides |
title_full_unstemmed | Communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides |
title_short | Communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides |
title_sort | communication skills training in a nursing home: effects of a brief intervention on residents and nursing aides |
topic | Original Research |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4309793/ https://www.ncbi.nlm.nih.gov/pubmed/25653513 http://dx.doi.org/10.2147/CIA.S73053 |
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