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Experimental study on tourist satisfaction using participatory simulation in a virtual environment

Before traveling, tourists need to ensure that they will have a well-organized trip, which mainly involves a smooth flow of visits to different tourist attractions by themselves or following a pre-designed plan made by tourism service providers. The present study examined how the sequence of visitin...

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Detalles Bibliográficos
Autores principales: Chao, Dingding, Kanno, Taro, Furuta, Kazuo
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer International Publishing 2013
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4320162/
https://www.ncbi.nlm.nih.gov/pubmed/25674403
http://dx.doi.org/10.1186/2193-1801-2-552
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author Chao, Dingding
Kanno, Taro
Furuta, Kazuo
author_facet Chao, Dingding
Kanno, Taro
Furuta, Kazuo
author_sort Chao, Dingding
collection PubMed
description Before traveling, tourists need to ensure that they will have a well-organized trip, which mainly involves a smooth flow of visits to different tourist attractions by themselves or following a pre-designed plan made by tourism service providers. The present study examined how the sequence of visiting tourist attractions influences tourist satisfaction at the expectation and experience levels. Participatory simulation with a virtual environment platform was employed in the experiments to assess their experience. The research reveals that the contrast bias has significant influence on the assessment. ELECTRONIC SUPPLEMENTARY MATERIAL: The online version of this article (doi:10.1186/2193-1801-2-552) contains supplementary material, which is available to authorized users.
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spelling pubmed-43201622015-02-11 Experimental study on tourist satisfaction using participatory simulation in a virtual environment Chao, Dingding Kanno, Taro Furuta, Kazuo Springerplus Research Before traveling, tourists need to ensure that they will have a well-organized trip, which mainly involves a smooth flow of visits to different tourist attractions by themselves or following a pre-designed plan made by tourism service providers. The present study examined how the sequence of visiting tourist attractions influences tourist satisfaction at the expectation and experience levels. Participatory simulation with a virtual environment platform was employed in the experiments to assess their experience. The research reveals that the contrast bias has significant influence on the assessment. ELECTRONIC SUPPLEMENTARY MATERIAL: The online version of this article (doi:10.1186/2193-1801-2-552) contains supplementary material, which is available to authorized users. Springer International Publishing 2013-10-22 /pmc/articles/PMC4320162/ /pubmed/25674403 http://dx.doi.org/10.1186/2193-1801-2-552 Text en © Chao et al.; licensee Springer. 2013 This article is published under license to BioMed Central Ltd. This is an open access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
spellingShingle Research
Chao, Dingding
Kanno, Taro
Furuta, Kazuo
Experimental study on tourist satisfaction using participatory simulation in a virtual environment
title Experimental study on tourist satisfaction using participatory simulation in a virtual environment
title_full Experimental study on tourist satisfaction using participatory simulation in a virtual environment
title_fullStr Experimental study on tourist satisfaction using participatory simulation in a virtual environment
title_full_unstemmed Experimental study on tourist satisfaction using participatory simulation in a virtual environment
title_short Experimental study on tourist satisfaction using participatory simulation in a virtual environment
title_sort experimental study on tourist satisfaction using participatory simulation in a virtual environment
topic Research
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4320162/
https://www.ncbi.nlm.nih.gov/pubmed/25674403
http://dx.doi.org/10.1186/2193-1801-2-552
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