Analysis of Gap in Service Quality in Drug Addiction Treatment Centers of Kerman, Iran, Using SERVQUAL Model

BACKGROUND: Treatment of drug addicts is one of the main strategies of drug control in Iran. Client satisfaction strongly influences the success of any treatment program. This study aimed to explore the difference between customer expectations and perceptions in drug addiction treatment centers of K...

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Detalles Bibliográficos
Autores principales: Naqavi, Mohammad Reza, Refaiee, Raheleh, Baneshi, Mohammad Reza, Nakhaee, Nouzar
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Kerman University of Medical Sciences 2014
Materias:
Original Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4354212/
https://www.ncbi.nlm.nih.gov/pubmed/25984274

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