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Analysis of the quality of hospital information systems in Isfahan teaching hospitals based on the DeLone and McLean model

BACKGROUND: Quality is one of the most important criteria for the success of an information system, which refers to its desirable features of the processing system itself. The aim of this study was the analysis of system quality of hospital information systems (HIS) in teaching hospitals of Isfahan...

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Autores principales: Saghaeiannejad-Isfahani, Sakineh, Saeedbakhsh, Saeed, Jahanbakhsh, Maryam, Habibi, Mahboobeh
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Medknow Publications & Media Pvt Ltd 2015
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4355824/
https://www.ncbi.nlm.nih.gov/pubmed/25767816
http://dx.doi.org/10.4103/2277-9531.151883
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author Saghaeiannejad-Isfahani, Sakineh
Saeedbakhsh, Saeed
Jahanbakhsh, Maryam
Habibi, Mahboobeh
author_facet Saghaeiannejad-Isfahani, Sakineh
Saeedbakhsh, Saeed
Jahanbakhsh, Maryam
Habibi, Mahboobeh
author_sort Saghaeiannejad-Isfahani, Sakineh
collection PubMed
description BACKGROUND: Quality is one of the most important criteria for the success of an information system, which refers to its desirable features of the processing system itself. The aim of this study was the analysis of system quality of hospital information systems (HIS) in teaching hospitals of Isfahan based on the DeLone and McLean model. MATERIALS AND METHODS: This research was an applied and analytical-descriptive study. It was performed in teaching hospitals of Isfahan in 2010. The research population consisted of the HIS's users, system designers and hospital information technology (IT) authorities who were selected by random sampling method from users’ group (n = 228), and system designers and IT authorities (n = 52) using census method. The data collection tool was two researcher-designed questionnaires. Questionnaires’ reliability was estimated by using Cronbach's alpha was calculated. It was 97.1% for the system designers and IT authorities’ questionnaire and 92.3% for system users’ questionnaire. RESULTS: Findings showed that the mean of system quality score in a variety of HIS and among different hospitals was significantly different and not the same (P value ≥ 0.05). In general, Kosar (new version) system and Rahavard Rayaneh system have dedicated the highest and the lowest mean scores to themselves. The system quality criterion overall mean was 59.6% for different HIS and 57.5% among different hospitals respectively. CONCLUSION: According to the results of the research, it can be stated that based on the applied model, the investigated systems were relatively desirable in terms of quality. Thus, in order to achieve a good optimal condition, it is necessary to pay particular attention to the improving factors of system quality, type of activity, type of specialty and hospital ownership type.
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spelling pubmed-43558242015-03-12 Analysis of the quality of hospital information systems in Isfahan teaching hospitals based on the DeLone and McLean model Saghaeiannejad-Isfahani, Sakineh Saeedbakhsh, Saeed Jahanbakhsh, Maryam Habibi, Mahboobeh J Educ Health Promot Original Article BACKGROUND: Quality is one of the most important criteria for the success of an information system, which refers to its desirable features of the processing system itself. The aim of this study was the analysis of system quality of hospital information systems (HIS) in teaching hospitals of Isfahan based on the DeLone and McLean model. MATERIALS AND METHODS: This research was an applied and analytical-descriptive study. It was performed in teaching hospitals of Isfahan in 2010. The research population consisted of the HIS's users, system designers and hospital information technology (IT) authorities who were selected by random sampling method from users’ group (n = 228), and system designers and IT authorities (n = 52) using census method. The data collection tool was two researcher-designed questionnaires. Questionnaires’ reliability was estimated by using Cronbach's alpha was calculated. It was 97.1% for the system designers and IT authorities’ questionnaire and 92.3% for system users’ questionnaire. RESULTS: Findings showed that the mean of system quality score in a variety of HIS and among different hospitals was significantly different and not the same (P value ≥ 0.05). In general, Kosar (new version) system and Rahavard Rayaneh system have dedicated the highest and the lowest mean scores to themselves. The system quality criterion overall mean was 59.6% for different HIS and 57.5% among different hospitals respectively. CONCLUSION: According to the results of the research, it can be stated that based on the applied model, the investigated systems were relatively desirable in terms of quality. Thus, in order to achieve a good optimal condition, it is necessary to pay particular attention to the improving factors of system quality, type of activity, type of specialty and hospital ownership type. Medknow Publications & Media Pvt Ltd 2015-02-23 /pmc/articles/PMC4355824/ /pubmed/25767816 http://dx.doi.org/10.4103/2277-9531.151883 Text en Copyright: © 2015 Saghaeiannejad-Isfahani. http://creativecommons.org/licenses/by-nc-sa/3.0 This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
spellingShingle Original Article
Saghaeiannejad-Isfahani, Sakineh
Saeedbakhsh, Saeed
Jahanbakhsh, Maryam
Habibi, Mahboobeh
Analysis of the quality of hospital information systems in Isfahan teaching hospitals based on the DeLone and McLean model
title Analysis of the quality of hospital information systems in Isfahan teaching hospitals based on the DeLone and McLean model
title_full Analysis of the quality of hospital information systems in Isfahan teaching hospitals based on the DeLone and McLean model
title_fullStr Analysis of the quality of hospital information systems in Isfahan teaching hospitals based on the DeLone and McLean model
title_full_unstemmed Analysis of the quality of hospital information systems in Isfahan teaching hospitals based on the DeLone and McLean model
title_short Analysis of the quality of hospital information systems in Isfahan teaching hospitals based on the DeLone and McLean model
title_sort analysis of the quality of hospital information systems in isfahan teaching hospitals based on the delone and mclean model
topic Original Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4355824/
https://www.ncbi.nlm.nih.gov/pubmed/25767816
http://dx.doi.org/10.4103/2277-9531.151883
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