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Patient Flow Analysis in Resource-Limited Settings: A Practical Tutorial and Case Study

Patient flow analysis (PFA), a simple quality improvement tool to identify patient flow patterns, can be used in resource-limited settings to inform service delivery improvements. A PFA at a Ghanaian hospital found that personnel constraints and a mismatch between staffing and patient arrival surges...

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Detalles Bibliográficos
Autores principales: Dixon, Cinnamon A, Punguyire, Damien, Mahabee-Gittens, Melinda, Ho, Mona, Lindsell, Christopher J
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Global Health: Science and Practice 2015
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4356281/
https://www.ncbi.nlm.nih.gov/pubmed/25745126
http://dx.doi.org/10.9745/GHSP-D-14-00121
Descripción
Sumario:Patient flow analysis (PFA), a simple quality improvement tool to identify patient flow patterns, can be used in resource-limited settings to inform service delivery improvements. A PFA at a Ghanaian hospital found that personnel constraints and a mismatch between staffing and patient arrival surges led to long wait and total attendance times. The median time from arrival to first-provider contact was 4.6 hours.