Implementing telephone triage in general practice: a process evaluation of a cluster randomised controlled trial

BACKGROUND: Telephone triage represents one strategy to manage demand for face-to-face GP appointments in primary care. However, limited evidence exists of the challenges GP practices face in implementing telephone triage. We conducted a qualitative process evaluation alongside a UK-based cluster ra...

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Detalles Bibliográficos
Autores principales: Murdoch, Jamie, Varley, Anna, Fletcher, Emily, Britten, Nicky, Price, Linnie, Calitri, Raff, Green, Colin, Lattimer, Valerie, Richards, Suzanne H, Richards, David A, Salisbury, Chris, Taylor, Rod S, Campbell, John L
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2015
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4395901/
https://www.ncbi.nlm.nih.gov/pubmed/25887747
http://dx.doi.org/10.1186/s12875-015-0263-4

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