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Trends in patient satisfaction in Dutch university medical centers: room for improvement for all
BACKGROUND: Results of patient satisfaction research provide hospitals areas for quality improvement. Although it may take several years to achieve such improvement, not all hospitals analyze changes in patient satisfaction over time structurally. Consequently, they lack information from patients’ p...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2015
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4404205/ https://www.ncbi.nlm.nih.gov/pubmed/25889966 http://dx.doi.org/10.1186/s12913-015-0766-7 |