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Trends in patient satisfaction in Dutch university medical centers: room for improvement for all

BACKGROUND: Results of patient satisfaction research provide hospitals areas for quality improvement. Although it may take several years to achieve such improvement, not all hospitals analyze changes in patient satisfaction over time structurally. Consequently, they lack information from patients’ p...

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Detalles Bibliográficos
Autores principales:	Kleefstra, Sophia M, Zandbelt, Linda C, de Haes, Hanneke JCJM, Kool, Rudolf B
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BioMed Central 2015
Materias:	Research Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4404205/ https://www.ncbi.nlm.nih.gov/pubmed/25889966 http://dx.doi.org/10.1186/s12913-015-0766-7

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