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Identifying Key Hospital Service Quality Factors in Online Health Communities

BACKGROUND: The volume of health-related user-created content, especially hospital-related questions and answers in online health communities, has rapidly increased. Patients and caregivers participate in online community activities to share their experiences, exchange information, and ask about rec...

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Detalles Bibliográficos
Autores principales: Jung, Yuchul, Hur, Cinyoung, Jung, Dain, Kim, Minki
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications Inc. 2015
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4414905/
https://www.ncbi.nlm.nih.gov/pubmed/25855612
http://dx.doi.org/10.2196/jmir.3646