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Identifying Key Hospital Service Quality Factors in Online Health Communities
BACKGROUND: The volume of health-related user-created content, especially hospital-related questions and answers in online health communities, has rapidly increased. Patients and caregivers participate in online community activities to share their experiences, exchange information, and ask about rec...
Autores principales: | Jung, Yuchul, Hur, Cinyoung, Jung, Dain, Kim, Minki |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
JMIR Publications Inc.
2015
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4414905/ https://www.ncbi.nlm.nih.gov/pubmed/25855612 http://dx.doi.org/10.2196/jmir.3646 |
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