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Quality improvement and person-centredness: a participatory mixed methods study to develop the ‘always event’ concept for primary care
OBJECTIVES: (1) To ascertain from patients what really matters to them on a personal level of such high importance that it should ‘always happen’ when they interact with healthcare professionals and staff groups. (2) To critically review existing criteria for selecting ‘always events’ (AEs) and gene...
Autores principales: | , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BMJ Publishing Group
2015
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4420967/ https://www.ncbi.nlm.nih.gov/pubmed/25922095 http://dx.doi.org/10.1136/bmjopen-2014-006667 |