Which clinical scenarios do surgeons record as complications? A benchmarking study of seven hospitals

OBJECTIVES: To investigate agreement and potential differences in the application and interpretation of the definition among surgical departments of various hospitals. DESIGN: 24 cases were formulated including general, trauma, gastrointestinal and vascular surgery, and based on points of discussion about the definition and ambiguities regarding complication registration as encountered in daily practice. The cases were presented to the surgical staff and residents in seven Dutch hospitals, using the national registration system of complications and an electronic response system. RESULTS: In total, 134 participants responded. Interpretation differences were particularly found regarding: (1) complications considered as logical consequences of a surgical procedure; (2) complications occurring after radiological interventions; (3) severity criteria such as when to consider a complication as a ‘(probably) permanent damage or function loss’; (4) registering a cancelled operation as a complication and (5) patients with serial complications during hospital stay. CONCLUSIONS: The definition of surgical complications as currently applied in the Netherlands does not ensure a uniform complication registration. Improvement of this registration system is mandatory before benchmarking of these findings in the public domain is appropriate. Modifications of the current definition of a surgical complication, and improved consensus about specific clinical situations and training of surgeons might improve the quality of benchmarking.