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Stating Appointment Costs in SMS Reminders Reduces Missed Hospital Appointments: Findings from Two Randomised Controlled Trials

BACKGROUND: Missed hospital appointments are a major cause of inefficiency worldwide. Healthcare providers are increasingly using Short Message Service reminders to reduce ‘Did Not Attend’ (DNA) rates. Systematic reviews show that sending such reminders is effective, but there is no evidence on whet...

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Detalles Bibliográficos
Autores principales: Hallsworth, Michael, Berry, Dan, Sanders, Michael, Sallis, Anna, King, Dominic, Vlaev, Ivo, Darzi, Ara
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2015
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4569397/
https://www.ncbi.nlm.nih.gov/pubmed/26366885
http://dx.doi.org/10.1371/journal.pone.0137306