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Shrinking the language accessibility gap: a mixed methods evaluation of telephone interpretation services in a large, diverse urban health care system
INTRODUCTION: Language interpretation services for patients who are not proficient in a country’s official language(s) are essential for improving health equity across diverse populations, and achieving clinical safety and quality for both patients and providers. Nevertheless, overall use of these s...
Autores principales: | , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2015
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4570675/ https://www.ncbi.nlm.nih.gov/pubmed/26369809 http://dx.doi.org/10.1186/s12939-015-0212-9 |