Improving the handover and care of acute urological admissions

The point at which a patient is most vulnerable during their journey through the hospital as an acute or emergency admission is the point at which they are transferred to the designated oncoming responsible team. Unsurprisingly, inadequate and incomplete clinical handovers have the potential for latter catastrophic consequences and are utterly avoidable. Recognising these facts, good clinical handover is an essential part of clinical governance and patient safety. Perhaps secondarily, clinical handover – especially when conducted with senior surgical personnel – can be a valuable learning tool for the surgical trainee. An complete audit loop was performed to assess the rate of handover and urology registrar involvement in acute urology periods in 2 month long periods as well as the rate of inadequate investigations and treatment. The interventions introduced included foundation doctor induction training in acute urology cases, an explanation of the importance of handover and a reflective look at ourselves and our approachability. As a result there were significant improvements in the rate of early registrar involvement and successful handover for patients admitted under our take.