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Use of nurse-led telephone follow-up as a sole method of assessing patients after nasal surgery
Patients undergoing nasal surgery have historically been routinely followed up in consultant led clinics some months after surgery. It has been noted that a significant proportion of these patients either did not attend these appointments or did not require them, impacting on the efficiency of ENT o...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
British Publishing Group
2015
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4645879/ https://www.ncbi.nlm.nih.gov/pubmed/26734352 http://dx.doi.org/10.1136/bmjquality.u208386.w3311 |
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author | Sooby, Paul Kirkland, Paul |
author_facet | Sooby, Paul Kirkland, Paul |
author_sort | Sooby, Paul |
collection | PubMed |
description | Patients undergoing nasal surgery have historically been routinely followed up in consultant led clinics some months after surgery. It has been noted that a significant proportion of these patients either did not attend these appointments or did not require them, impacting on the efficiency of ENT outpatient clinics. A quality improvement project was undertaken to assess this problem and to propose a new patient pathway whereby patients are contacted by ENT nursing staff by telephone three months following surgery. During these telephone conversations only 9.5% of patients requested outpatient follow-up and all of these patients were discharged upon their follow-up. The project demonstrates that nurse-led follow up is an efficient, effective and safe way of managing patient care post-nasal surgery. |
format | Online Article Text |
id | pubmed-4645879 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2015 |
publisher | British Publishing Group |
record_format | MEDLINE/PubMed |
spelling | pubmed-46458792016-01-05 Use of nurse-led telephone follow-up as a sole method of assessing patients after nasal surgery Sooby, Paul Kirkland, Paul BMJ Qual Improv Rep BMJ Quality Improvement Programme Patients undergoing nasal surgery have historically been routinely followed up in consultant led clinics some months after surgery. It has been noted that a significant proportion of these patients either did not attend these appointments or did not require them, impacting on the efficiency of ENT outpatient clinics. A quality improvement project was undertaken to assess this problem and to propose a new patient pathway whereby patients are contacted by ENT nursing staff by telephone three months following surgery. During these telephone conversations only 9.5% of patients requested outpatient follow-up and all of these patients were discharged upon their follow-up. The project demonstrates that nurse-led follow up is an efficient, effective and safe way of managing patient care post-nasal surgery. British Publishing Group 2015-03-31 /pmc/articles/PMC4645879/ /pubmed/26734352 http://dx.doi.org/10.1136/bmjquality.u208386.w3311 Text en © 2015, Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions. This is an open-access article distributed under the terms of the Creative Commons Attribution Non-commercial License, which permits use, distribution, and reproduction in any medium, provided the original work is properly cited, the use is non commercial and is otherwise in compliance with the license. See: http://creativecommons.org/licenses/by-nc/2.0/http://creativecommons.org/licenses/by-nc/2.0/legalcode |
spellingShingle | BMJ Quality Improvement Programme Sooby, Paul Kirkland, Paul Use of nurse-led telephone follow-up as a sole method of assessing patients after nasal surgery |
title | Use of nurse-led telephone follow-up as a sole method of assessing patients after nasal surgery |
title_full | Use of nurse-led telephone follow-up as a sole method of assessing patients after nasal surgery |
title_fullStr | Use of nurse-led telephone follow-up as a sole method of assessing patients after nasal surgery |
title_full_unstemmed | Use of nurse-led telephone follow-up as a sole method of assessing patients after nasal surgery |
title_short | Use of nurse-led telephone follow-up as a sole method of assessing patients after nasal surgery |
title_sort | use of nurse-led telephone follow-up as a sole method of assessing patients after nasal surgery |
topic | BMJ Quality Improvement Programme |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4645879/ https://www.ncbi.nlm.nih.gov/pubmed/26734352 http://dx.doi.org/10.1136/bmjquality.u208386.w3311 |
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