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How creation of a parent satisfaction questionnaire improved multidisciplinary service delivery in a paediatric day surgery unit.
Auditing patient satisfaction has become a keystone of quality patient centred healthcare. A plethora of patient satisfaction studies exist but only a few studies have been evaluated for their validity, reliability, specificity or psychometric properties. And the majority focus on adult health care....
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Formato: | Online Artículo Texto |
Lenguaje: | English |
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British Publishing Group
2013
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4652701/ https://www.ncbi.nlm.nih.gov/pubmed/26734171 http://dx.doi.org/10.1136/bmjquality.u201797.w936 |