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How creation of a parent satisfaction questionnaire improved multidisciplinary service delivery in a paediatric day surgery unit.

Auditing patient satisfaction has become a keystone of quality patient centred healthcare. A plethora of patient satisfaction studies exist but only a few studies have been evaluated for their validity, reliability, specificity or psychometric properties. And the majority focus on adult health care....

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Detalles Bibliográficos
Autor principal: Bradley, Alison
Formato: Online Artículo Texto
Lenguaje:English
Publicado: British Publishing Group 2013
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4652701/
https://www.ncbi.nlm.nih.gov/pubmed/26734171
http://dx.doi.org/10.1136/bmjquality.u201797.w936