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Patient complaints in healthcare services in Vietnam’s health system

BACKGROUND: There is growing recognition of patient rights in health sectors around the world. Patients’ right to complain in hospitals, often visible in legislative and regulatory protocols, can be an important information source for service quality improvement and achievement of better health outc...

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Detalles Bibliográficos
Autores principales: Thi Thu Ha, Bui, Mirzoev, Tolib, Morgan, Rosemary
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2015
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4679333/
https://www.ncbi.nlm.nih.gov/pubmed/26770804
http://dx.doi.org/10.1177/2050312115610127