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Patient complaints in healthcare services in Vietnam’s health system
BACKGROUND: There is growing recognition of patient rights in health sectors around the world. Patients’ right to complain in hospitals, often visible in legislative and regulatory protocols, can be an important information source for service quality improvement and achievement of better health outc...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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SAGE Publications
2015
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4679333/ https://www.ncbi.nlm.nih.gov/pubmed/26770804 http://dx.doi.org/10.1177/2050312115610127 |