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Relationship Between Patients' Perceptions of Care Quality and Health Care Errors in 11 Countries: A Secondary Data Analysis
Patients may be the most reliable reporters of some aspects of the health care process; their perspectives should be considered when pursuing changes to improve patient safety. The authors evaluated the association between patients' perceived health care quality and self-reported medical, medic...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Wolters Kluwer Health, Inc.
2016
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4721215/ https://www.ncbi.nlm.nih.gov/pubmed/26783863 http://dx.doi.org/10.1097/QMH.0000000000000079 |
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author | Hincapie, Ana L. Slack, Marion Malone, Daniel C. MacKinnon, Neil J. Warholak, Terri L. |
author_facet | Hincapie, Ana L. Slack, Marion Malone, Daniel C. MacKinnon, Neil J. Warholak, Terri L. |
author_sort | Hincapie, Ana L. |
collection | PubMed |
description | Patients may be the most reliable reporters of some aspects of the health care process; their perspectives should be considered when pursuing changes to improve patient safety. The authors evaluated the association between patients' perceived health care quality and self-reported medical, medication, and laboratory errors in a multinational sample. The analysis was conducted using the 2010 Commonwealth Fund International Health Policy Survey, a multinational consumer survey conducted in 11 countries. Quality of care was measured by a multifaceted construct developed using Rasch techniques. After adjusting for potentially important confounding variables, an increase in respondents' perceptions of care coordination decreased the odds of self-reporting medical errors, medication errors, and laboratory errors (P < .001). As health care stakeholders continue to search for initiatives that improve care experiences and outcomes, this study's results emphasize the importance of guaranteeing integrated care. |
format | Online Article Text |
id | pubmed-4721215 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2016 |
publisher | Wolters Kluwer Health, Inc. |
record_format | MEDLINE/PubMed |
spelling | pubmed-47212152016-02-17 Relationship Between Patients' Perceptions of Care Quality and Health Care Errors in 11 Countries: A Secondary Data Analysis Hincapie, Ana L. Slack, Marion Malone, Daniel C. MacKinnon, Neil J. Warholak, Terri L. Qual Manag Health Care Quality in Action Patients may be the most reliable reporters of some aspects of the health care process; their perspectives should be considered when pursuing changes to improve patient safety. The authors evaluated the association between patients' perceived health care quality and self-reported medical, medication, and laboratory errors in a multinational sample. The analysis was conducted using the 2010 Commonwealth Fund International Health Policy Survey, a multinational consumer survey conducted in 11 countries. Quality of care was measured by a multifaceted construct developed using Rasch techniques. After adjusting for potentially important confounding variables, an increase in respondents' perceptions of care coordination decreased the odds of self-reporting medical errors, medication errors, and laboratory errors (P < .001). As health care stakeholders continue to search for initiatives that improve care experiences and outcomes, this study's results emphasize the importance of guaranteeing integrated care. Wolters Kluwer Health, Inc. 2016-01 2016-01-29 /pmc/articles/PMC4721215/ /pubmed/26783863 http://dx.doi.org/10.1097/QMH.0000000000000079 Text en © 2016 Wolters Kluwer Health, Inc. All rights reserved. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License 4.0 (CCBY-NC-ND), where it is permissible to download and share the work provided it is properly cited. The work cannot be changed in any way or used commercially. |
spellingShingle | Quality in Action Hincapie, Ana L. Slack, Marion Malone, Daniel C. MacKinnon, Neil J. Warholak, Terri L. Relationship Between Patients' Perceptions of Care Quality and Health Care Errors in 11 Countries: A Secondary Data Analysis |
title | Relationship Between Patients' Perceptions of Care Quality and Health Care Errors in 11 Countries: A Secondary Data Analysis |
title_full | Relationship Between Patients' Perceptions of Care Quality and Health Care Errors in 11 Countries: A Secondary Data Analysis |
title_fullStr | Relationship Between Patients' Perceptions of Care Quality and Health Care Errors in 11 Countries: A Secondary Data Analysis |
title_full_unstemmed | Relationship Between Patients' Perceptions of Care Quality and Health Care Errors in 11 Countries: A Secondary Data Analysis |
title_short | Relationship Between Patients' Perceptions of Care Quality and Health Care Errors in 11 Countries: A Secondary Data Analysis |
title_sort | relationship between patients' perceptions of care quality and health care errors in 11 countries: a secondary data analysis |
topic | Quality in Action |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4721215/ https://www.ncbi.nlm.nih.gov/pubmed/26783863 http://dx.doi.org/10.1097/QMH.0000000000000079 |
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