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Reducing calls missed by the hospital telephone exchange from 26% to less than 10%
A hospital's telephone exchange is the first point of contact for patients and their attendants to take appointments, to collect healthcare related information and to connect to the hospital in case of emergencies. At Sitaram Bhartia Institute of Science and Research the doctors, patients, and...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
British Publishing Group
2016
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4752711/ https://www.ncbi.nlm.nih.gov/pubmed/26893896 http://dx.doi.org/10.1136/bmjquality.u207838.w4015 |